Best Western Annapolis

The staff was very accommodating and nice, however, the second I walked into my room after receiving my key cards I had to kill a bug that was crawling on the bed.

We found the facilities to be above standard and all staff that we encountered were friendly and accommodating.

I did not know that this was a motel (doors opening to the outside world rather than an interior hallway), which I intensely dislike. I guess that's on me for not looking at the listing more closely. The person who checked us in was extremely friendly and accommodating, allowing us to check in early. Bed was comfortable and fridge kept things cold. The bathtub was slick while taking a shower and I had to hold the rail most of the time so I wouldn't fall. The worst part, though, was the noise coming for adjoining rooms and the footsteps of people walking above us... vary annoying.

The room is clean, everything looks fairly new -floor, furniture, fixtures. Good amount of space in room. Pillows are fair. Location is good - near stores, restaurants, and entrance to main hwy.

very comfortable - I was birdwatching every day. Breakfast and staff were exceptional. I will return.

Came back to room around 11:30pm. Turned on tv and had no signal. Front desk said unplug and replug tv . Did it three times and got signal but only one channel. One side of the mattress sunk down in about four inches. The breakfast bar was very good. The girl tending the breakfast bar was friendly and polite.

Fairly priced in an over- priced market. A stairway closed for repairs really inconvenienced guests.

Although staff were good, hotel was in sad shape. First room key lock did not work, mirror and fittings were broken. Moved to another room, floor boards were coming apart, tub drain broken, TV worked sometimes, paper thin walls. Obvious that the renovation was done quickly and to poor standards. In places, the flooring was not finished or coming apart. Really disappointed. I would rate this as a one star hotel.

The room was comfortable and nicely updated for an older motel. We were very impressed. We loved the breakfast! It was the best we have ever had in a hotel. Josiah was awesome! He was very gracious and friendly and very attentive to our needs and to his job!! Many kudos to Josiah!! The front desk associates were very friendly and helpful. We will stay there again on our next visit to Annapolis!!