This was our first hotel in Seychelles and honestly very well start. It is very clean and new hotel. Location is awesome and it has a private beach (kafe kreol). The amenities are excellent and various including kids play zone. However, the breakfast could be better and wider in options. All in all it is a good place to be during your vacation.
翻訳
ホテルからの返信: Dear Guest,Thank you for choosing laïla - A Tribute Portfolio Resort for your first hotel experience in Seychelles, and for taking the time to share your feedback with us.We're thrilled to hear that your stay got off to a great start and that you found our hotel to be very clean and new. It's wonderful to know that you enjoyed our awesome location and the convenience of our private beach, Kafe Kreol. We're also pleased that you appreciated our excellent amenities, including the kids' play zone.We appreciate your feedback regarding the breakfast options, and we will certainly take it into consideration as we continually strive to enhance our offerings.Thank you for considering us a good place to spend your vacation. We hope to have the pleasure of welcoming you back for many more memorable stays in the future.Warm regards,Nicolas JeanGeneral Managerlaïla - A Tribute Portfolio Resort
Mania
デラックスプールビュールーム(キング)(バルコニー)
宿泊: 2023年12月
カップル・夫婦での旅行
2件の口コミ
4.0/5
とても良い
投稿: 2024年1月6日
Very good hotel
翻訳
ホテルからの返信: Dear Mania,Thank you for your recent stay at laïla - A Tribute Portfolio Resort. We're thrilled to hear that you found our hotel to be very good!Your satisfaction is our top priority, and we're delighted that you enjoyed your experience with us. If there are any specific aspects of your stay that stood out to you or areas where we could further improve, we'd love to hear your feedback.Thank you for choosing to stay with us, Mania. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Nicolas JeanGeneral Managerlaïla - A Tribute Portfolio Resort
A super gorgeous hotel that stands out from the rest in Mahe. A great location not too far from Victoria or the airport or port. The sea was a joy to swim in and very safe. The pools beautiful. The food was spectacular both at breakfast and dinner with local bands or musicians playing too which was a lovely bonus. The staff went out of their way to help us, especially with our dietary requirements and although not prompted made a birthday celebration truly lovely. A HUGE shout out to Bakari and chef Menaj who definitely took the trip to another level! Thank you all.
翻訳
ゲスト
宿泊: 2024年12月
その他
5.0/5
とても素晴らしい
投稿: 2025年1月29日
The Laïla ressort is a place that feels like home. Very good infrastructure and kids friendly. It was a little noisy the first night so they moved my room to a quieter location. Great service. A big thank to the staff and specially to Willy from the Front Desk. I had great time and hope to come back here again!
翻訳
ゲスト
宿泊: 2024年12月
その他
5.0/5
とても素晴らしい
投稿: 2025年1月27日
From the beginning till the end was everything perfect, welcoming at reception desk on arrival day, was lovely and we’ve got all the needed informations. Special thanks to all staff of the restaurant Laroul, especially to Nimal, she is doing her job very well and she spoiled us every morning and evening. Thank you Nimal.
翻訳
ゲスト
宿泊: 2024年12月
その他
5.0/5
とても素晴らしい
投稿: 2025年1月26日
Laïla was a true gem of a hotel. I loved everything about the hotel (room decor, view, pool, staff, dining). The beach was literally across the street. Being solo, Willy and Samira were also very helpful with providing me with the best things to do during my short stay.
翻訳
ゲスト
宿泊: 2024年12月
その他
4.0/5
とても良い
投稿: 2025年1月20日
Very nice and new hotel, the service was very good and especially Nimal! Very good breakfast. The beach is calm and the pool small but nice! No restaurant nearby were you could buy dinner, so better to have it included. Nice to sleep at beach!!!
翻訳
ゲスト
宿泊: 2024年12月
カップル・夫婦での旅行
2.0/5
投稿: 2025年1月7日
We stayed in Laila for 6 nights, the hotel has a nice vibe the room we stayed it was spacious but facing the petrol station witch some nights we couldn’t sleep because of the loud music some people where playing. The breakfast is very poor, always the same thing and very limited stuff with no substitutes to dairy or gluten. The staff were no helpful at all we would walk and no one would great us or take our room number, I even ask if they had gluten free bread until today I am still waiting! Not once anyone smiled at us! We had dinner there once and was again very limited choices and very expensive for a buffet that had no quality. I even saw the chef tasting some of the food in the buffet and then he went to the kitchen to get some water or something to add to the that dish, it made me think what are they serving to their customers. Again, the staff were not friendly and we would ask them things and they had no clue what they were. We booked for the New Years dinner a major ripoff, we asked what drinks where included the waiter said 2 glasses of champagne and water, in the end we had to pay for the water and only had 1 glass of champagne no one served us more! We asked some of the waiter what the hummus was and she had no clue she said it’s for the bread 🤨. Every time we returned the beach towels no one said hi or bye, they kept ignoring us all the time and not even doing eye contact! I would say hi and not even a hi back!! Just looking at the computer all the time like no one was there. The front desk people are also very useless, it’s like no one in this hotel knows what they are doing or what they roles are! Samira (I think this is her name, big lips and glasses), was very rude to us, she was the most arrogate person in this hotel with lots of atitude and body language, she didn’t wanted to help us at all getting the snorkels it was like she was doing us a favour, and in the end she asked if we returned the snorkels very aggressively, again no contact between the teams she should have know that the snorkels were returned. Then the housekeeping lost my T-shirt, they gave me the wrong one and I went to ask if they had my one. One of the ladies in the front house spoke to us nicely and she said if they didn’t find it they would give us the money for the T-shirt, lucky they found it and they gave us a plate of fruits instead of removing the laundry fee! Then again while we were waiting for the housekeeping to come and speak to us I asked a male front of house staff if they were coming he said if I wanted to do check in? I told him I just spoke to you about my T-shirt and you asking me if I want to do check in? I wonder who recruits these people! Room service is also very poor, you don’t have much to choose from, only 4 main dishes! And you have to pay when they deliver you can’t even add it to your room which is a bit odd. The beach in front of the hotel doesn’t have enough chair for everyone and the restaurant there is very exp