RQ アントファガスタ(RQ Antofagasta)

Very nice location, room and the breakfast at the topfloor, much choice

El hotel fue fantástico El servicio de Trip fue horrible Mi reserva no estaba confirmada por el hotel No he recibido notificaciones Más de dos horas para una solución Teléfonos informados no contestaban Nunca más voy a reservar por ese sitio

Nice architecture and location but could improve the faculties! My window room couldn’t get closed and bathroom had an issue ! Disappointed, my preferences weren’t taken into account ( not nosy room far from elevator ) Breakfast was good and with a fantastic view .

Excellent location. Good breakfast. Need to greatly enhance the check in procedures. It took nearly 90 minutes: Unprecedented and unnecessary delays. Fortunately, we survived that ordeal and found the place was more than decent.

The front Desk Crew was awfull. Rude and with a terrible personal presentation. The hotel ask for a guarantee value. I understand that the polítics are according directives desicions but those must be clear in the pre booking process. Not happens in this case. And if you dont have a Credit card.... take a escandalous amount of Cash... Otherwise... Lose your money.

Patio furniture on roof need replacement. Seat pads are stained and always moist due to ocean dew. Different material should be considered.

The hotel is modern. The restaurant is excellent. Pool looked fine. Terrace view Staff failed to call in our early breakfast even though they said they would. They fixed that, but our schedule was tight Very difficult to find. Parking was a zoo because it is combined with a shopping mall and office building. No street signage or sign indicating which is the hotel parking entrance. Took the wrong entrance to park, found a parking spot with our number and then we're trapped getting out because we were on the wrong side of the garage. Oh, hotel reception has little sign and looks like any other office in the complex

This is apartment hotel. Room and infra are good. However, the staff is hopeless. They are rude, not ready to listen and do not want to own any responsibility. Also, the processes are not in place to handle requirement of international travelers like booking . cancellation etc. Not knowing Spanish is another challenge but this is understandable.

Watch out for price switching. Stayed one night no meals and price was almost doubled