Where to start , well let's start at Check In, we have arrived at the Hotel around mid day which we were lucky to be provided with a room straight away, after taking our way into the room well.. The carpets are horrendously dirty to the point i had a walk around Vienna looking for flip flops just not to step bare feet on the carpet. At this point we have contacted the reception in hopes of getting an upgrade which we were willing to pay but got immediately shut down as they were at full capacity, the shower room was fine big walk in shower fairly modern and clean, big TV although do not be fooled it is not a smart TV if you phone does not have Screen Cast do not forget HDMI cable or you will be stuck watching German TV. The restaurant was only open for Breakfast they do not open for Dinner only upon request and availability, now this was a first for me.. Nevertheless we prefer to eat out always and Vienna has some Fabulous places where you can have a nice Dinner. Be careful as well when you wake up a bit later and have to come down to reception to ask for Housekeeping to come and tend your room as they will leave your room door wide open whilst you are parading around Vienna, this actually happened to us we requested them to go to the room to change the towels and nade our way to the center, once we cane back to the hotel after several hours we found our door wide open left by Housekeeping, next morning we made our way to the reception and made a complain as all our belongings where in the room and they would not take accountability if they were stolen, they only apologized and that was all not a voucher not an upgrade absolutely nothing, if you are looking for a Hotel were they dont care about you no good morning no good evening this is the place for you if not DO NOT STAY HERE. This is for the Doppio Hotel team please dont bother replying to my review and rather look into making changes when providing training to your team, people want to feel welcome and safe when staying abroad and you guys failed at both those points, seek out to Train and Develop your team because there is a long way for you guys to go. A smile and greeting goes along way. Thank you,
ゲゲストTop eingerichtet und in jedem Zimmer ist die Liebe zum Detail spürbar! Überall wurden hochwertige Produkte ausgesucht!!! Lage: ruhig aber doch nahezu zentral -> U-Bahn zu Fuss in wenigen Minuten erreichbar - von dort kann man Wien erkunden! Infrastruktur PERFEKT: Supermärkte; Restaurants; Fast Food; und vieles mehr... Fußgängerzone mit vielen Geschäften (Kleidung usw) auch in der Nähe!!! Man wird sehr toll empfangen und fühlt sich wohl - alles ist perfekt sauber!!!+
ゲゲストVery equipped and cozy apartment at an excellent Location for a very good price! Big recommendation. We stayed for 3 nights and it has everything you need, bathroom, kitchen, large bed with all accessories and the apartment size is fairly big. You get also coffee machine with capsules which is a great plus. The Location is more than good since it is 5 minutes away from U3 and you can get to city centre in 15 minutes. There are some good pubs and restoraunts around the block as well. You also get access to luggage room with a keylock so you can leave your stuff on departure day and still use that day to go out before your trip back. The host was amazing and we got everything we asked and they were very nice and kind. 10/10 would recommend and I’ll be back if I am in Wien any time. Only problem is that if you wish to Cook or wash your Clothes you need to bring or buy an oil or detergent.
Very nice and clean apartment, stocked with everything you need, check in yourself! The metro stop is on the street in front of the building entrance! Quiet neighborhood, nothing to worry about! There is a cooling unit in the bedroom, a balcony to the living room, an equipped kitchen and a spacious bathroom, central heating! Everything is almost new! They responded anytime to my messages and questions! ❤️ I recommend the place and would visit again! Only top mattresses can be added to the bedroom for softness! The mattresses are very hard and it is difficult to fall asleep, and the pillows, on the other hand, are very soft, as if they are not there. The coffee machine doesn't make good coffee or I'm used to strong espresso! 🤗
If you need a kitchen area for your stay then this hotel fits the bill. Read the instructions that are given to you on arrival though as if you are responsible for setting off the fire alarm, it could cost you dear. We chose to have breakfast in the hotel. It’s adequate without being great. The location is good with access to trams very close to the front door of the hotel. We were never bothered by noise. The bed, even though it can be folded away was a good. Neither my wife or I had any problems sleeping. The only gripe I have is the 50euro deposit we were asked to pay on arrival, 22/04/24, which has still not been refunded to my account even though we checked out 26/04/24. This delay in returning deposits is poor really and does not reflect well on a business…
ゲゲストJ'ai eu une mauvaise expérience avec cet hotel qui préfère ne pas embaucher des personnes pour faire le check in et de mettre une automate et une ligne help desk à la place. Puisque j'ai réservée via opodo j'ai pas eu le numéro de réservation de l'hotel que je dois introduire dans l'automate pour faire le checkin. Donc je me trouve bloquée avec ma famille. J'ai appelé le monsieur du help desk il m'a dit qu'il connait pas opodo et que je dois les appeler pour me donner le numéro. J'appelle opodo ils n'ont pas non plus le numéro. Le mr du help desk refuse de me fournir le numérp pour faire le check in et après plusieurs tentatives avec lui il m'a demander de lui transférer mon email de confirmation de la réservation pour vérifier. Finalement il m'a laissé entrer et faire le check in. L'apart est grand mais sale. Il n'y a pas de service de nettoyage comme pour d'autres hôtel apart. L'emplacement est excellent , à proximité des commerces, gares , arrets de tram/metro ...