ホテル コンベント アラセナ & スパ(Hotel Convento Aracena & Spa)

なんと素晴らしい物件でしょう!! 私たちはそれが大好きだった ！ 敷地内にはリラックスできる小さなエリアがたくさんあります。敷地内には探索できる場所がたくさんあり、徒歩圏内には素晴らしい観光スポットがたくさんあります。 私たちはスパセッションを受けましたが、私たちの唯一の間違いは、もっと長く予約しなかったことです。とても静かでリラックスできる滞在場所です。 ありがとう ！

アラセナの中心部にあるこの元修道院での滞在は本当に楽しかったです。場所は完璧で、ショップ、バー、レストランに近い。スパ施設は素晴らしく、ラシエラで一日歩いた後はとても便利でした。部屋は少し暗かったですが快適でした。

とても趣のあるスペインの町の真ん中にある素敵なホテル。ホテルは修道院を改装したもので、非常に印象的なエントランスとバーエリアがあります。非常にわかりにくい一方通行のシステムがあるため、見つけるのが少し難しいですが、頑張っていけば必ず見つけられるでしょう。 プールとジムがあり、プールは十分な大きさで、ジムは設備が整っていました。 部屋は十分な広さで、ベッドは快適でした。一つ不満があるとすれば、エアコンの音が少しうるさかったと思います。 少し歩くと町の中心部に到着し、そこにはたくさんのレストランがあります。いつでもホテル内で食事をすることができます…私たちはしませんでした。駐車場は敷地内にあり、とても安全です。

悪いスパの外には石鹸、シャンプー、タオルがあり、ガルデオンのシンクでマスクを使用しました。ウェイターがワインが好きではないか、ワインについて何も知らないと言った悪いレストラン。とても良い果物

Very friendly and beautiful place. Kind staff. Simple but good food and extensive breakfast. Only the spa was impossible to book. The church turned into a sitting room is a stunning place. I would certainly book here again for a nice walk in the Sierra de Aracena.

Our second stay in the Aracena, and this hotel. Lovely please- great hotel. Located in the centre with parking and a spa and a fantastic breakfast. All in all we had an amazing time.

I wrote a mail with a lot of negative remarks and a proposal to compensate the problems we had during our stay. But the direction / reception do not take the remarks serious. The only answer I got, is : "We will do it better next time" But that is not a compensation for a lot of money I paid to get minor service.

We read some good reviews on line but this hotel lacks the character of other convent conversions such as the Paradores and there is little art or artist flair. I think other reviews said ‘dull and boring’ and these descriptive words are appropriate ! Other reviews mentioned the difficulty in finding the car park or even the hotel itself - the staff seem to think that that the one way system and narrow roads of Aracena are the problem - far from it - good signage and good basic instructions from the reception desk would go along way , especially instructions around approaching the car park and the relationship to the checking in process ! The staff tried hard to make up for short comings but for the price they charge they need to up their game with more and better trained staff - staff who can truely imagine a customers experience and journey ! Perhaps use of a secret customer giving them unbiased feedback, as they don’t seem to have learned from feedback on Tripadvisor! Dinner was satisfactory but ot would not encourage a hotel to be just satisfactory - guests should feel to was a great authentic experience and want to repeat the experiences. The redeeming factor was the breakfast which was very good indeed and the overall pleasant surroundings and easy access to the castle of Aracena and of course the amazing local caves. For the manager - first impressions are everything - you make your mind up in the first minute of arrival in a hotel! As regards the Spa - well the Spa wasn’t open on the morning of departure and had no availability on the evening of arrival despite paying extra on our room - this situation wasn’t advised on arrival by reception so if we hadn’t mentioned it a little later we can only imagine they would not have mentioned anything and just kept the extra money! In English this is called ‘being fleeced ‘! As we had indeed mentioned it we did get a refund at reception on departure ( thank you ) but perhaps this was because we also had to mention finding long hairs in the sink - not pleasant! While I gave the hotel 3 stars - personally I would not stay there again but others I imagine will be happy enough to try it and hopefully not be fleeced ;-) let’s hope management will try and improve as this hotel certainly has potential and improvement is about learning and changing the way things are done! I compare my visit to the wonderful conversion of the Convento de la Magdalena in Antequera - the two hotels just don’t compare !

We spent one night in the Hotel Convento as part of a tour group. It is a modern hotel set in an old monastery. The room was large, the shower good. The room was pretty dark, really need more lighting. The air con could not be set below 24 degrees , why no idea. Made the stay a bit warm. The staff were friendly and helpful. The breakfast was very good