JKFarrugia
2025年8月10日
Terrible Experience – Unsafe, Misleading, and Completely Unacceptable Our stay at Arbatax Park Resort - Borgo Cala Moresca was, without question, one of the worst travel experiences we have ever had. The photos online are completely misleading — what you actually get is a tired, decaying property that feels abandoned and neglected. We arrived late in the evening to find no lighting at all on the way to our room — it felt like walking through the set of a horror movie. We had booked a Deluxe Seaview Family Room. What we got was unsafe, filthy, and nothing like what was advertised. The room had two broken windows, one of which our 5-year-old child could have easily fallen out of. From the farthest possible corner of one of those windows, you could just about glimpse a tiny sliver of sea — and apparently that’s what they consider a “seaview.” The room also had an overpowering smell, like something had been left to rot. There was a pipe from the AC hanging out near the front door, which barely opened. The adjoining room contained a hospital-style bed that looked like it belonged in a decades-old asylum — unsettling and completely out of place in what’s supposed to be a “deluxe” family room. To make matters worse, the manager, Nicoletta, was incredibly rude and dismissive. Instead of acknowledging the very real safety and cleanliness issues, she spoke to us as if we were imagining things, telling us to appreciate the “beauty” of the room. It was deeply unprofessional. We later discovered we weren’t alone — other guests were also complaining about the rooms, the dirt, and the overall poor condition of the resort. It looks like it hasn’t had any proper maintenance since it was bought in 1984. As for the half-board dinner — it was bland, unappealing, and served in a setting more like an institutional canteen than a resort restaurant. The staff seemed disinterested and unwelcoming. This resort is unsafe for children, poorly maintained, and falsely advertised. It ruined the final part of what had been a wonderful trip elsewhere in Sardinia. If you value safety, cleanliness, and honesty — avoid this place entirely.
自動翻訳
