Great rooms with very friendly staff. Small issue corrected very quickly. Variety of breakfast items with the hot items changing on a three day cycle. Plenty of food options very close.
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Kara
宿泊: 2024年2月
その他
5.0/5
とても素晴らしい
投稿: 2024年2月6日
Another great stay! We’ve been here before and we will be back. The front desk employees are always welcoming and accommodating with whatever service/supplies you need. The ladies and gentlemen who make the breakfast in the morning do an outstanding job and are very personable.
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Alberto
宿泊: 2024年1月
出張・ビジネス
3.0/5
投稿: 2024年1月29日
Too many homeless people walk through the parking area. Don’t feel safe. Security presence is not consistent. But having a kitchenette has it’s advantages. Wish they would change their sofa bed. So uncomfortable just to sit in.
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Kiera
宿泊: 2024年1月
その他
4.0/5
とても良い
投稿: 2024年1月14日
Overall GREAT stay, very peaceful & comfortable. The only hiccup was that when I went to take a shower, the smoke alarm activated. I received a call from the office and was ask to come down. It was my first time staying at this location. So the lady at the front desk basically talked at me and told me that “oh you are supposed to turn the vents on when showering” (there was a hall light so I said I did not know basically like carry on and agree to disagree. THEN she went on to say the room smelled like smoke yet I was gone to the store and unloaded all in 40 mins of arriving, I had just came back when she called the room and there was no smoke but it surely did smell like soap and shower steam. THEN she said she was getting complaints about people being in my room but again I just got there and on my way to the office I witnessed a group coming from a neighboring room. I verbalized that I felt like I was being harassed and that it’s no one’s business who is in my room unless it’s the office so why would a stranger report the number of people rather than a noise complaint?!? If you are going to assume there’s smoking and bad activity then physically seeing for yourself suffice rather than hearsay. If she would had came then she would had smelled tacos not “Smoke”.
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Shannon
宿泊: 2024年1月
家族旅行
1.0/5
投稿: 2024年1月5日
We arrived after midnight on the 29th to the residence inn. This property is townhomes that have not been maintained or updated since the early 70s. As I began to I investigate the room, I found that the neither the AC or Fan worked in the hot room. The room smelled of must/ old people. There were blood stains on the blackout curtains, inches of dust on the ceiling fan, pull out sofa was more like a cot, no hot water available and the lock/ dead bolt did not function. We checked out and selected another hotel for our stay. I cannot recommend this hotel
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Ludvik
宿泊: 2024年1月
その他
5.0/5
とても素晴らしい
投稿: 2024年1月4日
Great location for Rose Bowl! Clean and convenient to restaurants, etc. and easy access to Rose Bowl festivities.
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Ivis
宿泊: 2024年2月
家族旅行
5.0/5
とても素晴らしい
投稿: 2024年2月24日
Staff was really nice. From checking in to breakfast, everyone was amazing.
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melody
宿泊: 2023年10月
カップル・夫婦での旅行
2.0/5
投稿: 2023年10月17日
******* flat out lied. It was in an area with homeless. It was not anywhere close to Pasadena. It was most far east of Aradia possible. 45 minutes everyday extra driving.
The linens were so bad i went to target and bought Kleenex, tp, and linens.
The pool was so cold you really could not use it. Even kids were not in pool.
We were put on top of bb court very noisy. Such bad insul could hear everyone around.
It was a total rip off. I will never believe or use ******* again. 150 a night maybe but 250 a night with taxes and parking totally ripped off. Homeless walked through all the time as they lived 200 feet from the apts.
Kitchen was nice( which was great as their breakfast was not good at all) the sitting area was pretty good, bed was average, the shower was great!
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Mark
宿泊: 2023年9月
家族旅行
4.0/5
とても良い
投稿: 2023年9月18日
Air conditioner was a little loud, and not sure why maintenance had to change the filter while we occupied our room. Seems odd. Maybe after we checked out would be better? Otherwise breakfast was great and location was perfect for our need.