I book our hotel at trip.com and the rate is very competitive.
Also customer service at the Residence Inn at Sacramento is superb! They gave us an excellent customer service.
Thanks a lot
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Kimberly
2023年12月29日
Was easy to change room options since my husband has bad knees and the stairs eould have been to hard on him. Very friendly people. The lady that puts out the food for breakfast is very sweet.
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Sharon
2023年12月20日
I love the rooms in this place. I gave it a lower ranking than usual, because furniture was missing. There’s usually two chairs at the table and a recliner. The recliner and the second chair was missing.
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Evan
2023年12月6日
I've stayed all around the Sacramento area and this one was surprisingly really good. My room was spacious and quiet. The breakfast had lots of options. The staff was all friendly. Only downside is there isn't much to eat around the area.
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Raul
2023年12月4日
The place was nice but unfortunately my room had an unbearable smell, no iron but there was an ironing board, & the closet doors were falling off. I would not recommend this place nor will I go back.
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daniel
2023年12月1日
Great place for a family to stay. Furniture can use an upgrade. Nice having a kitchen, we cooked Thanksgiving dinner with no problems. Tina,asst.mgr. is the best..Great breakfast.was much more than a continental breakfast. Many choices.
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Patrick
2023年11月29日
I was charged a $500 deposit which is double the amount ******* said that I may be charged $250 for a deposit. I believe the only reason I was charged a $500 deposit is because I’m black. I’ve stayed at this particular residence in before but my girlfriend who’s white checked in and they charged her a $100 deposit. For the same type of room paid for through *******.
I wonder what would’ve happened if I didn’t have the $500 I would’ve been out my nonrefundable monies for a room because I couldn’t pay $500 when ******* said that my deposit was going to be no more then $250 in writing. Be careful if you’re black and you want to stay here at this particular residence Inn be prepared to pay double with ******* said your deposit should be. Clearly when you charge somebody double of what the expected price is for a deposit it is a deterrent that black person from coming back. Parking was free there’s no minibar. The only thing you could have is upgraded Internet for $4.95 a day. Please tell me how $500 for incidentals makes sense?
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Becky
2023年11月27日
The Residence Inn was a very nice property. Our room was a good size. The only downside was the walls were kinda of dirty and the beds were really uncomfortable.
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Meredith
2023年11月13日
The staff was very friendly and helpful. The room was so quiet and peaceful and comfortable and we felt at home right away. Beds comfortable and one of the few residence inns that still had kitchen supplies. Restful night.