コッパーヒル マウンテン ロッジ

コッパーヒル マウンテン ロッジの口コミ・レビュー・評判

コッパーヒル マウンテン ロッジ

Björnen Copperhill 62, 83013 オーレ, スウェーデンホテル詳細を表示
コッパーヒル マウンテン ロッジ
コッパーヒル マウンテン ロッジコッパーヒル マウンテン ロッジコッパーヒル マウンテン ロッジ
日程から探す
Trip.com最低価格保証
1泊

コッパーヒル マウンテン ロッジの口コミ・レビュー・評判

4.5/5
非常に良い
32件の口コミ
認証済み口コミ
ロケーション4.5
設備・アメニティ4.5
サービス4.5
清潔度4.5
絞り込み:
並べ替え:
全ての口コミ(32)
高評価(23)
低評価(1)
スト
宿泊: 2024年11月
その他
4.0/5
とても良い
投稿: 2024年11月14日
We recently stayed at this hotel and had an incredible experience overall. The property offers outstanding views, and we were lucky enough to catch the Northern Lights right from our room – truly magical! The food was fantastic, and the service , especially at the restaurant was impeccable, making every meal a delight. However, there was one downside. We had booked treatment packages weeks in advance, but they were canceled unexpectedly, and unfortunately, no replacement slots could be arranged. This was disappointing, as we were really looking forward to the spa experience. Despite this setback, the beautiful location, excellent food, and attentive service made our stay memorable.
翻訳
Kristian Wold A
宿泊: 2024年8月
その他
5.0/5
とても素晴らしい
投稿: 2024年8月8日
We stayed two nights in a Brass room and we were three adults and two children. The room was excellent. The architecture and the hotel facilities is very nice. Great location on a mountain top with great view and supreme access to the nature, all year around. The personal and service was great all over. I would recommend this hotel.
翻訳
ホテルからの返信: Hi Kristian! Thank you for your stay with us here at Copperhill Mountain Lodge in Åre. As well, thank you for taking your time responding to our survey. I am incredibly happy about your nice review and promise to personally convey your experience to the staff, who I promise will be happy about this. I am very happy you got to enjoy your visit with tasty food, nice relax and of course all of the beautiful surroundings. Please do not hesitate to contact me if there is anything I can do for you to help, whether it is about this past stay or maybe an upcoming one.
Tonje T
宿泊: 2024年7月
その他
5.0/5
とても素晴らしい
投稿: 2024年7月28日
We had a great 2 nights stay in a Zinc apartement, a apartement with a good size for us, a family of 5. The view was amazing from the room. Very good beds, and nicely decorated. The Hotel is calm and quiet. The spaarea with the pool is also a good relaxing place. I thank they could have included the admision fee to the poolarea in the room, also for admissions after 10 am. The servicestaff was very friendly, helpful and servicemineded. We had a great stay!
翻訳
ホテルからの返信: Hi Tonje! Thank you for your stay with us here at Copperhill Mountain Lodge in Åre. As well, thank you for taking your time responding to our survey. I am incredibly happy about your nice review and promise to personally convey your experience to the staff, who I promise will be happy about this. I am very happy you got to enjoy your visit with tasty food, nice relax and of course all of the beautiful surroundings. Please do not hesitate to contact me if there is anything I can do for you to help, whether it is about this past stay or maybe an upcoming one.
ferryqueen2014
宿泊: 2024年4月
家族旅行
5.0/5
とても素晴らしい
投稿: 2024年4月3日
First choice for Åre skiing experience. Everything you could need or want is right here, with an astonishingly great staff in every department. Rooms were great, food, bar, architecture, spa, SkiStar shop, every detail is perfect! The fitness room, the gift shop offerings, friendliness and knowledge of every single employee we met, it was a perfect experience.
翻訳
ホテルからの返信: Hi! Thank you for your stay with us here at Copperhill Mountain Lodge in Åre. As well, thank you for taking your time responding to our survey. I am incredibly happy about your nice review and promise to personally convey your experience to the staff, who I promise will be happy about this. I am very happy you got to enjoy your visit with tasty food, nice relax and of course all of the beautiful surroundings. Please do not hesitate to contact me if there is anything I can do for you to help, whether it is about this past stay or maybe an upcoming one. I look forward to greet you soon again! Best Regard Team Copperhill
スト
宿泊: 2024年3月
その他
5.0/5
とても素晴らしい
投稿: 2024年3月8日
I was amazed by the service minded staff and the cozy and luxury interior design of the hotel. Loved it. Slept like a child all week! We (me and my two sons age 11 and 15) stayed week 9 in Magnesium room on 6th floor, a smart and spacious room with two separate bedrooms and a kitchenette. I am traveling a lot for work mostly in the US and Asia and Copperhill stood out thanks to the staff and generousity where you made us feel at home immediately on arrival welcoming us to the breakfast buffet and spa as we arrived early morning before checkin and rooms being available. Thanks for room service and free choices of meals (thanks a lot Björn!) after my son broke his collar bone skiiing. Fantastic week (despite injury thanks to u) we will be back! Thanks /Jenny, Jack & Charlie
翻訳
ホテルからの返信: Hej Jenny! Tusen tack för att du tagit dig tid att besvara vår gäst enkät som skickats ut till dig. Vad fint att ni fått njuta av en härlig vistelse med allt från sköna bad i poolerna till trevliga middagar i restaurang Niesti. Jag hoppas också att ni fick en fin upplevelse i Åres fantastiska omgivningar. Tveka inte på att återkoppla till mig om det finns något jag kan göra för er, oavsett om det gäller det här besöket eller en kommande vistelse. Ni är hjärtligt välkomna tillbaka till oss snart igen. Varma hälsningar Team Copperhill
スト
宿泊: 2024年3月
その他
5.0/5
とても素晴らしい
投稿: 2024年3月1日
Wonderful week stay at Copperhill. The hotel is an architectural wonder, the cavernous lobby take your breath away. We stayed in a Brass Suite and loved it - although we forgot about the PS4 being included and didn't bring any games! Staff were fabulous - everyone from the cleaning teams to the front desk were friendly and helpful. We didn't have any Spa treatments, but the Spa itself is very smart and has everything you need - good sized swimming pool, two saunas and an outside hot tub. Ski in/out is a valuable addition, although the green slope down can get very windy and icy. However if you can avoid that run by using the free shuttle to base of the main ski area. Really useful to have the ski hire shop in the basement. Heated lockets for your ski equipment too. Made use to the games room a couple of times - nice that the pool, table tennis and table football are all free. Food was very good - both for breakfast and evening meals. Only one minor negative comment - the top cupboards in the kitchenette are the same width as the bottom cupboards. I'm not sure if that is a Swedish thing, or they are that wide so they can accommodate the microwave. But in the UK the top cupboards are always narrower than the bottom cupboards. Why is this an issue - because every time I would make a brew or wash-up, I'd forget about their width and whack my head into one of the top cupboards! Haha not really a complaint, just a warning not to be as stupid as me. Hopefully be back one day - fantastic stay.
翻訳
ホテルからの返信: Dear Jim! Thank you for your stay with us here at Copperhill Mountain Lodge in Åre. As well, thank you for taking your time responding to our survey. I am incredibly happy about your nice review and promise to personally convey your experience to the staff, who I promise will be happy about this. I am very happy you got to enjoy your visit with tasty food, nice relax and of course all of the beautiful surroundings. Please do not hesitate to contact me if there is anything I can do for you to help, whether it is about this past stay or maybe an upcoming one. I look forward to greet you soon again! Best regards, Team Copperhill
スト
宿泊: 2024年1月
友人との旅行
5.0/5
とても素晴らしい
投稿: 2024年1月27日
Our group enjoyed a comfortable 2-night stay at Copperhill. The architecture is impressive, with a spectacular main reception area, and the staff extremely friendly and chatty. Dinner in the restaurant was excellent. Our whole stay was good value too.
翻訳
スト
宿泊: 2023年12月
その他
5.0/5
とても素晴らしい
投稿: 2023年12月29日
Our overall stay was fantastic. The staff are super friendly and accommodating. The food was excellent. The lodge is beautiful and the rooms were warm and cozy. I would definitely rate Copperhill as exceptional.
翻訳
スト
宿泊: 2023年11月
その他
5.0/5
とても素晴らしい
投稿: 2023年11月3日
We had another fantastic stay at Copperhill and I am sorry for not having reviewed it before. This time we took our daughter and her grandmother and we made a mistake in booking the two rooms, in that one was a lower standard (I might add, the "lower" standard is still wonderful). Magnus at the front desk gave spectacularly good service in sorting out the booking on a weekend when the hotel was almost completely full. I can't thank him enough and he is a true ambassador for Copperhill and its ethos. Not only that, but all the front desk and restaurant staff were superb. We will be back and hopefully more than just once a year. Thanks again Magnus and the whole team!
翻訳
スト
宿泊: 2023年7月
家族旅行
5.0/5
とても素晴らしい
投稿: 2023年7月30日
We stayed for one night but wish it was more. Very friendly staff, very good food, dog friendly with dog bed in room. Nice beds and beautiful interior inside the hotel. We felt very velcomed and will comeback back another time.
翻訳
スト
宿泊: 2023年5月
その他
5.0/5
とても素晴らしい
投稿: 2023年5月10日
Very beautiful, it is nice comment position of the day so add tripadvisor plan and book trips to home screen tripadvisor user review add the home screen so it is very nice comment and post is very nice
翻訳
ホテルからの返信: Dear Roselimran, Thank you so much for your review! We're so glad that you are so satisfied with your stay and hope we'll have the pleasure of welcoming you back to us soon again. Best regtards Team Copperhill
jamessG8143DP
宿泊: 2023年4月
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 2023年4月22日
Great Hotel, beautifully designed. Not really ski in ski out while we were there - more just ski in. Facilities excellent. Food fantastic. Rooms very good. Staff helpful and friendly. Would definitely return. Town is a cab ride. I really liked it here.
翻訳
ホテルからの返信: Dear James, Thank you so much for your fantastic review! We're so glad to hear that you are so satisfied with everything from the rooms to our food and fantastic staff. We do hope we'll have the pleasure of welcoming you back to us soon again. Best regtards Team Copperhill
スト
宿泊: 2023年3月
家族旅行
5.0/5
とても素晴らしい
投稿: 2023年3月15日
Our third trip which I suppose says it all. Bronze suite was again perfect and spacious for our family of five (it would easy cope with more people in three bedrooms), the facilities were restful, food really excellent and the cocktails far too alcoholic for us! Not their fault, but the ski out was too icy, however the ski bus came right to the hotel which was very easy.
翻訳
ホテルからの返信: Dear Shreddie, Thank you so much for being one of our valuable returning guests! Glad to hear that you are so satisfied with your third visit as well and we do hope for a fourth soon. Allt the best and have a great summer! Best regards Team Copperhill
スト
宿泊: 2023年1月
その他
3.0/5
投稿: 2023年1月31日
This is a delightful piece or stunning architecture in a unique location. Surroundings are uppercuts smart. My wife and I aimed to have lunch. Strange for such a venue but orders are made and paid for at the Bar , customers are given a numbered flag and the computer whizzes the order to the kitchen. Some time passes. More time passes. Waiting staff are polite but mostly indifferent and inattentive. ( They seemed embarrassed by the lack of delivery from the kitchen??? ). Many later arrivals get served. Customers who arrived after us complain. More complain. We speak to a server and offer or table number to raise enquiry about our 45 minute old order . We are told that there is a mix up in the kitchen . No suggestion of when food might arrive. More time passes. A server appears in the distance with two plates she wanders around the limited number of tables in our view and disappears. Some minutes later she delivers our food which is not just tepid- it is cold. We leave with a refund and a vow never to return. The coffee was excellent, the crisp bread and whipped butter was good and nothing harmed the small Carlsberg which I had. The Bar person was "sound " and after obtaining codes and instruction manipulated a card refund. There was NO sign of managerial oversight of the mostly youthful staff and the reception staff did not have a card or brochure to facilitate access to a review.
翻訳
スト
宿泊: 2023年1月
その他
4.0/5
とても良い
投稿: 2023年1月31日
We have stayed at Copperhill multiple times over the last few years, its a beautiful hotel in the mountains, its very clean and modern. The restaurant staff and all reception staff are very friendly and helpful. Ryan our barman was absolutely exceptional he went above and beyond to keep us happy and smiling, he is great with all customers and made us some wonderful cocktails, that kept us sitting for most of the night. The restaurant staff were great, we stayed for 4 nights and ate in the restaurant every night, due to us staying for 4 nights I did find the menu to be very limited, although they do make small changes every day we would have enjoyed a little more variety on the menu. Breakfast was fantastic and a great selection to choose from. We will certainly be back next year.
翻訳