ホテル ヴィザ(Hotel Viza)

A visit to Viza Hotel is absolutely great. The rooms are comfortable and clean. The staff is friendly and helpful. Location is perfect as it is just 5 minutes walk from the centre. Absolutely worth it

Excellent, recommended for family and vacations

Location, super friendly staff and willing to help you if you need anything, elevator, a/c and heating system available in the room and love the breakfast

The staff were very friendly, even allowed us to stay for a late checkout for free, thank you. Breakfast was sufficient, with water, tea and coffee supplies in the foyer for free, although no milk! We had the king suite and appreciated the couches for resting and stretching out! Reception called a taxi for us to the airport, who arrived right on time.

I must say I was excited to visit Arequipa after my visit from Cusco region. However this hotel was horrible compared to all my stays in Peru. There was no hot water water. The breakfast was disgusting. The staff tired to help, but it wasn't enough. Not having hot water was horrible when it's cold in the morning. I shouldn't have to wait 30 minutes for luke warm water. It was also cold at the hotel at night. I think they were saving on heat. Just horrible.

Fantastic rooms for the price! Clean, modern, spacious, comfortable! Wanted to book a nice hotel for my last few days in Peru and I was so thrilled I chose Viza Hotel. I asked if I could have an early check in (5am) as I was arriving from another city via night bus. I was charged half the price of the night (100soles) which was reasonable. The bathroom was decent with a proper rain shower. Breakfast was average. The rooftop was closed during my stay. Overall good nice hotel right in the heart of the city!

I travel a lot, this property checked all the boxes, caring and friendly staff, elevator, air conditioner/heat (some nights can get really cold), beautiful rooms, rooftop bar, great location, etc. I wished I had stayed there before on my previous trips.

Great staff at early morning check in, front desk and bell man. We were treated like royalties where door is opened every time we enter and exit of the hotel. Hot rain shower and big bath towels are wonderful. Definitely well done at the hotel with VIP service at all times.

My first day room had no exhaust fan in the bathroom and obviously, there was mold on the ceiling. When I mentioned this to the front desk, they had moved me to a different room the next day. Which was nice of them. Pros - Rooms are generally clean and nice to be in. Cons: - Rooms with windows towards the streets get a lot of noise from the streets. Only until 9-10pm. - My first room had mold in the bathroom Overall, my stay was pleasant.