ハイアット リージェンシー クリスタル シティ(Hyatt Regency Crystal City)

Great service and beautiful hotel! Would recommend to anyone looking for a place to stay near the airport.

Great picture

The booking was canceled even though I'd contacted hotel directly to let them know that I was going to be arriving on Monday instead of Sunday. I'd also tried changing this online but was unable to change online. I was able to book a 2nd room though once I arrived.

Hyatt was wonderful! All was good until my last night/day….the power kept going off and on. Don’t know why. Other than that the food was good at the lobby bar and at the Cinnabar. The ATM in the Lobby was not working though.

Front desk staff was very friendly, told us about the hotel’s restaurants, and provided a map showing what was around the facility. The hotel and room were very clean and modern, and love the elevators with outdoor view.

Room was not cleaned well A C unit fan made lots of noise. Pillows were extremely flat. Restaurant breakfast was not worth the price. Staff was friendly, but hotel wa less than expected

Hotel physically was clean and nice. Staff not so much, and BE PREPARED to pay $25-$45 a day for parking. The area is up and coming, nothing there, no night life.

This property was amazing. The food, the staff inside/outside the hotel were helpful, friendly and respectful. Definitely, I recommend staying at this hotel.

Staff at front desk during check in and check out were really nice and helpful but the man who I spoke twice on the phone first before check in on 9/9/23 between 8-9pm then again around midnight after we checked in seems like he does not want to talk to anyone, he was rushing and almost did not let me finish speaking. The housekeeper was also very kind.