クラウン プラザ リゾート アシュビル IHG ホテル(Crowne Plaza Resort Asheville)

Hotel was clean, people was friendly and covenant to attractions.

出差住的酒店，滿意

My boyfriend and I took a lil getaway to Asheville...we enjoyed our stay at the Crown Plaza...it was in a central location...close to downtown area.

Great amenities but the room are lacking. They’re nice, but small bathrooms and the door to the deck was rusted and hard to open. Loudest hallway I’ve ever experienced.. not very quiet after 10pm either

When we arrived, there was an enormous amount of people all over the property. Very loud like a big party. It was 10:30 PM when we arrived. We checked in and walked to our room. Immediately the smell of cigarette smoke overpowered us. Then as we checked the room more it was dirty and we could hear all the noise from the rooms next door and in the hallway. We went back to the desk to ask for a different room. They said they had no other rooms and offered us room spray to cover the smell. We asked for a refund. He again offered room spray. We demanded a refund. ******* was phenomenal in assisting with this part. Would absolutely NOT recommend this hotel!

The hotel is a GEM! Less than 2 miles from downtown Asheville. Huge lobby, great lobby bar. Pet friendly rooms with an outdoor patio so that we as a huge plus!

Staff was friendly and helpful. Restaurant was tasty and reasonably priced. Room was large and clean (except the grout in the bathroom tile was dirty). You can tell it's an older hotel that's been refurbished but they've done a great job. The infused water and hot apple cider in the lobby was an added plus. Overall a lovely place to stay and I'd be happy to stay there again.

All staff was excellent. Breakfast was delicious. But we could not find the hotel even though we were using our GPS. The location was horrible! We had to go through Sam's parking lot to get to the hotel. No signs were directing us to the hotel. Once we got there it was nice but that night coming back after dark was almost impossible. Very convoluted directions even from GPS. We will never stay at that hotel again.

It was close to downtown and interstate. Rooms need some updating. My room was too dark even with lamps on. Shuttle driver was great. Nice to have shuttle available. Was hoping to use hot tub but it was in another building so not convenient. Desk staff weren't as outgoing or didn't see "happy" to see us or greet us when we arrived or asked questions. Maybe they need more training. I guess the first impression at a hotel means a lot to me.