The staff was awesome. Alberto was real knowledgeable and attentive during our wine and oil tasting. The room view was amazing. The parking was perfect. There were a few challenges though. When we first checked in, the sign at the front desk stated wine and oil tasting for 15euro a piece. We asked about it, and the person at the desk said yes, wine and oil tasting for 15 euro a piece was available. We booked it, had a good time, and when we checked out, they charged us 10 euros more stating it was wine OR oil tasting for 15 euro a piece. But the oil tasting was one tasting of oil and one breadstick make with oil. I think they were wrong in doing this. The sign clearly stated AND, not OR. Another issue was the air conditioning could only be controlled by the front desk. During our three day stay I had to call down five times to have them keep the air on. It was very off putting. We lived in Italy for 3 years, and never ran across this. Lastly, the room had an electrical box on the walll direclty above our bed. At night, the green light indicating the electrical box was working was like a green flash light going across the room. there was no way to turn it off. very challenging to get to sleep with the light on.
自動翻訳