Honestly am disappointed that I cannot leave a positive review, but they never gave me the chance to stay. I arrived at 8:15 PM to locked doors. I booked through a third-party, and unfortunately, buried under a drop-down menu was the information about an 8PM deadline for checking in. When I booked, I did receive a text message stating that there would be, "no refunds for no-shows". Which had me a little confused, but at the time I didn't think anything of it, after all I was planning to show up on Friday evening, checking-in and laying my head down on a pillow. When I arrived to find locked doors, I tried calling, emailing, texting, all to no avail. I would have loved a courtesy call, "hey are you still coming?" or even just including the 8PM deadline as part of your, "No-show" message. Making it clear that that was the reason why I'm being refused a refund. Plain and simple, I feel bamboozled. It was a cheaper booking that now has me filing reports with the BBB, the third-party, and leaving poor ratings on review websites.
自動翻訳