シェラトン アスンシオン ホテル(Sheraton Asuncion Hotel)

全体的には悪くない

Located a short drive from the airport and in the middle of the new part of the city. 10 mins drive to the old part. A good hotel, friendly staff, clean rooms, reasonable gym and good breakfast. There are shopping areas either side of the hotel for those items forgotten as well. All in all a good hotel

We stayed for 2 nights. Rooms were clean and mattresses were nice .Room and specially bathroom need remodeling. Staff was friendly and hotel breakfast was suitable. Club room is basic, so overall I would give it 4 stars. Perfect Location.

Stayed here for 2 weeks for a work trip. The staff are all friendly and helpful, especially the restaurant servers! The beds are comfortable. It’s in an easy to access and safe area with many food options available nearby. It’s about 25 min away by Uber from the historical center, but is great for business meetings. I booked a conference room during my stay here and it was very easy. They also have laundry services on site and all of my clothes came back fresh the next day. The gym is small but has everything you need for a good workout. The walls are a bit thin and I’d recommend ear plugs if you’re a light sleeper, but besides that it was a perfect stay. My only recommendation is for them to add tea kettles to the room. I’ll definitely be staying here again!

The commodity of the Hotel is perfect. Nonetheless, the service is horrible. There weren't people to help with the luggage. Only the service at the bar and restaurant were very polite and outgoing with the guest. The rest of the staff needs to be more friendly and easy going with the guests. Overall, I will give it 2 starts.

Always a great experience here. Our third stay here and strive is great. Easy check-in, great breakfast. Location is ideal. Highly recommend you try this place out. Facilities are well kept. Roof top pool is a must visit also!! You will not be disappointed!

Good location. Rooms are dated and the overall hotel looked a little dirty

They were remodeling on 6th floor and my room was right under it 523.

Our stay at Sheraton started on the wrong foot although it might not have been the hotel’s fault. My Marriott Suite Night Award request was approved but when we arrived at the hotel we were told that suites were fully booked and they had no idea why my SNAs went through. So we stayed in a club room for the first night but were moved to the presidential suite on the second night and which was highly appreciated. The first room was an old generation Sheraton room: rough carpet, shower in tub, subpar soundproofing, toiletries were unbranded local stuff, also the bathroom door did not close properly and there was no lock. One positive was that the bed was unmistakably a Sheraton bed = comfortable. The presidential suite was equivalent to 4 normal rooms in terms of size according to the floor plan. It was still a fairly aging room but with the extra space it was very useful to us including our 18-month daughter who was very happy and could run around. Service was quite good during our stay with various staff members addressing us by name which is not that common at a hotel of Sheraton level which is not supposed to be considered luxury like Ritz Carlton or St.Regis. One manager was quite visible during our stay, she welcomed us at check-in, she was greeting guests in the restaurant for breakfast in the morning, same during happy hour in the lounge, and she also stopped by before our departure when we checked out. I also received an e-mail after our stay to inform us that they found one item in the room and asked if we wanted to send someone to pick it up. Most hotels don’t even bother with a “lost and found” service so kudos to Sheraton Asuncion. Regarding dining, happy hour in the lounge and breakfast in the restaurant were above average, and the in-room dining menu and prices were quite good relative to what we could find in the city including in the large shopping mall next door. I also noted that wifi was blazing fast at 350+ Mbps, one of the best I have seen anywhere in the world – not the kind of hotel where I would have guessed this to be the case. Overall this is not a new and modern hotel but when judging a hotel I always compare to the local competition. The other choices I noticed are an Aloft, an Ibis, a Holiday Inn Express, and a Crowne Plaza. Except for the latter I don’t think there are any other international hotel chains remotely close to the level of Sheraton and given the good service and dining, as Marriott Bonvoy Elite I would return to Sheraton.