Best customer service. Katherine is the best, she went above and beyond specially when we needed help. We left one luggage on our cruise and she handled everything smoothly. She called the port for us and a taxi to get us to the port right away. All the crews are very nice as well. The breakfast was great as well. The rooms are huge and very clean. If I could give more than 5 stars I would. You wont regret checking in this hotel.