The St. Regis Atlanta

Very nice people and place for my 3-day stay in Atlanta. Feeling the hospitality of the city and people who gave me a lot help especially on some logistics arrangements. Also very convenient place to do some quick shopping.

這是我入住體驗最差的一次，感覺酒店管理有問題，這個價位的酒店在服務細節上遠沒有達標，以上是本人主觀認識，下面講一下客觀情況，第一天check in時前台沒有一個服務人員，衹聽到有人在後麪小房間聊天的聲音，我hello了一下，沒人睬，等了3-5分鐘終於從小房間出來一位女士辦完入住，進房間發現卧室洗手間內有異響，控制面板電流聲（較小），台盆上方天花板有較大聲異響（嗒嗒聲），晚上睡覺肯定有影響，於是打了bulter service電話講了異響情況，希望來處理一下，三十分鐘沒反應，忍不住直接到前台反應，要求儘快解決或換個房間，均不答應且態度生硬敷衍，我要求見manager on duty,回答我經理在忙，我因為外出有事，在禮貌表達了強烈不滿後離開酒店，晚上十點多回來後發異響倒是沒有了，一夜無事，第二天離大譜的事情就來了，凌晨三點左右，睡夢中突然被吵醒，發現窗簾正在自動打開（發出沙沙聲），全屋燈光自動打開，燈火通明，走到客廳發現同樣情況，同時第一天入住時的異響又再度出現，直到早上一直未睡，因為上午要自己開車去機場，已沒有精力和酒店交涉，前台交了鑰匙就離開。認真寫了這麼多，是為了讓更多的人不要踩坑。

洗澡水太小，其他都非常好

I was in desperate need of a reboot and decided to book a Spa day at the St.Regis. I must say from the moment I arrive the experience felt welcoming, relaxing, and thoughtful. Curated. Jeffrey, who checked me in was simply amazing. His warm and professional demeanor immediately set the tone for my stay it made me feel genuinely welcomed. Breakfast the next morning was another highlight. Greeted by Mimi and served by Jia was absolutely amazing gracious attentive, and genuinely kind. She recommended the chicken and waffles omg it was soooo good! At the spa. Jackqeen checked me in and made the entire process seamless I arrive for my spa treatment a few hours early to enjoy the sauna which is where I met Maddie, who was so wonderful she guided me through my spa experience with such care and attentiveness ensuring that everything felt comfortable, relaxing and truly special my time with Aaron, my massage therapist who was absolutely incredible his skill and calming presence made my experience truly restorative. I just wish I booked more time. Every team member I encountered during my stay was smiling and happy creating an atmosphere that felt both luxurious and welcoming, but most important I am not sure who is responsible for assigning rooms but whoever you are thank you thank you and thank you again for 830 you are the bomb in the room was amazing In many ways it felt like 24 hours in paradise. I left feeling refreshed and incredibly grateful for the experience, it was exactly the reset I needed. St. Regis thank you for the extraordinary standards and this visit was perfectly reminder of why I will choose you again and again!

This is a prototypical St Regis. Full of luxury and style. It’s clean and luxurious. Stately bathrooms and guest room. It’s a phenomenal hotel. Don’t go to the other “5 Star” hotels. I just left the gross Whitley to come here.

Amazingly beautiful rooms. Service is decent but not amazing. Housekeeping needs to be trained a little better.

We came to Atlanta for a little Anniversary trip. We are platinum Marriott members and have stayed at nice Marriott properties all over the world. The St. Regis in Buckhead is one of our favorites. We usually come here a couple times a year because of the great service and we love the location. This time, we had a few hiccups with the service. When we checked in, my wife ordered some coffee to be brought up but after an hour and still no coffee, she cancelled it because we were getting ready to leave. As we left, we asked to have extra pillows brought to our room, but when we returned, there were no pillows so we had to call down again to request the pillows. Finally, we ordered room service for dinner and after waiting over an hour, we called to check on the food and was told they delivered the food to the wrong room and had to make it again. We have always enjoyed staying here at the St. Regis and have always had excellent service. Hopefully this was an aberration and not a sign of declining service. They did comp the room service and gave us a hotel credit for our trouble without us having to ask which was nice. Will definitely be back

Moved from 4 Seasons ( needs complete refurb) St. Regis thankfully accommodated an early check in. The Room WOW ! everything was clean and smelled amazing! Staff is exceptional - lux car to Lennox ( thanks Usuf) . Every door opened , question answered and Buckhead is so pretty -having an event at St Regis would be a Dream ! Will return!

Traveling through Atlanta and spent a wonderful relaxing evening at this luxurious hotel. Impeccable and beautifully appointed…this is a great respite. Be sure to arrive in time for the nightly champagne sabering ceremony. After a brief explosion and history of sabering the bottle is quite impressively uncorked with a saber. Everyone then shares in a toast. The ceremony lasts about 15 minutes and is fun.