ホテルからの返信: Dear hnokask, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know.Kind Regards, JW Marriott Auckland
ホテルからの返信: Dear LisiyuanJenny, Thank you for your feedback. We’re sorry to hear that your experience didn’t fully meet your expectations. Your comments are important to us, and we will address these concerns with our team to improve our service. We hope to have the opportunity to welcome back to the JW Marriott Auckland very soon. Kind Regards, JW Marriott Auckland