パークサイド ホテル & アパートメント オークランド

房間很大帶露台，走路到天空塔十分鐘。可以做飯。床很舒服。在奧克蘭性價比非常高，是和英國住的同品牌，價格打了對摺。樓下有個小公園，可以早晨去玩一玩。

No air con but we knew that and it was ok for that time of year, come summer it would good.  Bathroom was a hazard ⚠️ health and safety nightmare…. Shower head moved back quickly therefore flooding the floor of the bathroom. Big drop to get out of the bath - could slip on water .. of stand and hurt yourself on big door stop

The $200 bond is quite inconvenient and teaches me for not reading it properly. Parking was not included in the booking so that made it hard as there was street parking down the road. Beds were comfy and kids had a nice time but there were a lot of people coming in and out of the elevators when we used them that were clearly on some form of ****. Due to those type of people being there made it a bit uncomfortable to be staying there with our kids.

Very lovely service from all staff we encountered. Rooms are comfy and clean. Got caught out having to pay for on site parking.

Air conditioning in our room has broken, and we found that out after checking in. Called the reception to see if whether there are other options for us. The receptionist said the AC system in the hotel has broken down since end Feb and that the information is shown on its website and all of its partner booking platforms do not have AC in the amenities list. There is nothing they can do about the situation and our options are to switch on the fan and open the window. My suggestion is if the hotel’s AC has broken, Trip.com should announce it in the property details as hotel rooms are pretty stuffy without AC. The worst experience with this hotel was not having AC though, it’s the defensiveness of its staff. Basically the receptionist told me this is the way things are, and cut my line off abruptly. Haven’t had such bad service at a hotel for a long time. Another thing is the hotel toilet’s interior is dated and isn’t clean. Will not recommend this hotel until it has improved.