ホリデイ イン エクスプレス & スイーツ オースティ ノースウエスト - レイクライン IHG ホテル(Holiday Inn Express & Suites Austin NW - Lakeline)

It was very clean , but we didn’t receive the daily cleaning!! Everything else was good !!

The staff was wonderful, knowledgeable, and kind. The hotel is in a great location, and in a decent part of the city. The breakfast was tasty, but limited after 8 AM due to short staffing for cooks, so definitely go early if you want all thats offered for breakfast. I got my security deposit back 5 days after we left for future reference, which I believe it says 3-5 days so that's okay. Overall I'm glad I stayed here.

Friendly, helpful staff, would stay here again clean rooms, good FREE breakfast.

Brennen was very nice. I was traveling with my bike and he was kind enough to let us check in early since there was a room available so I had a place to store my bike safely. The staff there very nice all around and the room was well decorated and very clean and lots of space Definitely will stay there again!

Awesome. I recommend, comfortable, dark to sleep late, Good breakfast.

Good employee. Friendly. AC was cooling good but made noise like an industrial machine. Could not sleep all night. Needs immediate attention.

Great value and excellent service! Awesome breakfast options and convenient!

Quiet location, easy check in, seemed clean and well kept. Small issues included ice machine on 2nd floor removed, hot tub dirty and not working, and a/c was not working in lobby area. Our room itself was good other than pillows seemed less comfortable than previous stays at IHG properties. Overall a pretty good value on a place that offered what we needed.

Friendly people that work there. The spa was nasty and there was dirty and wet towels left around the pool area. You walked in the front desk at felt like the ac was not working. I felt sorry for the people that work in the front because all they had was a fan to keep them cool.