ザ オリジナルズ ブティック オテル ノルマンディー オセール(The Originals Boutique, Hôtel Normandie, Auxerre)

Beautiful boutique hotel. There is a bus stop right in front of the hotel. Delicious Asian restaurants next to the hotel.

歐塞爾可選酒店不多，還是選了不算小的，也不是民宿的酒店，但酒店簡陋，各方麪條件都比較差，國內二星水平吧，不適合商務出行

A disabled room was requested when making an online booking, along with a clear statement of my wife's situation. The initial allocated room was not suitable & ignored the booking request. It was clear when the room was changed that there was no disabled-friendly room in the hotel ... no other guests appeared to be disabled: access from the garage was by stairs. The shower cubicle was impossible to use for my wife & it was a very tight fit for my 1.90m height. A nearby room became very very noisy from 4 a.m. [in the morning] with loud noises & regular shower usage - completely unacceptable. Reception appeared to be generally disinterested in our comments.

The reception area and front of property is fine however my room did not match this and would never be described as boutique. We were given a room out the back by a garage which did not feature in any of the pictures and did not match description of facilities. Basic is an understatement! Shower is chest height and does not adjust, angled to spray out the enclosure. No toiletries, no safe, no bath (specified as a room feature). The towels are very worn out and the biggest towel was small. The receptionists English was as good as my French (basic/intermediate) and between us we established the issues, of which she said the other rooms are fine but this is all they have as a quad room. Would not offer refund. Breakfast is overpriced for the very limited options. The pool table sloped and nothing else in the ‘games room’ worked. Everything about my stay was basic and overpriced. I would never stay again.

Pleasant hotel good for a stop over. Small rooms but an interesting hotel. Staff not very helpful and didn’t reply to emails.

Independent owner operated hotel with very good rooms friendly and helpful staff near centre of Auxerre. A good place to visit and stay

Dry cute hotel walking distance to shops and restaurants, and stuff very friendly

Staff very helpful Only one bath towel and one hand towel between us No tea and coffee facilities in room Room was very basic but comfortable but only one pillow per person. No restaurant but did offer food takeaways Great location