マクドナルド ハイランズ ホテル(Macdonald Highlands Hotel at Macdonald Aviemore Resort)

This hotel is poor in every aspect. In urgent need of s refurbishment specially in public areas. The breakfast experience was awful. 10 min wait to be sit down, run out of fruit and there were no bowls available for 10 minutes, floor dirty and sticky floor, coffee arrived when we were finishing breakfast and only guests with dogs could use the outside terrace.

Hotel little worn out .. no room service

全包度假酒店 方便去滑雪 衹是房間比較舊 度假村配套設施非常好 服務人員比較忙碌幾乎很難聯繫上

For a MacDonalds hotel I was quite disappointed. The room was small, required a freshen up of the decor. Breakfast was fine and staff were friendly. But I would not stay again. Didn’t use the pool facilities so can’t comment.

Old hotel, room very dark, lack of power socked next to bed very disappointing. Some customers require this. Breakfast low quality, little slice of butter for family of four. We had to ask for more. Baked beans terrible, the same with becon and sausages. Mushrooms ok and fried eggs. Overall acceptable but not encouraging to come back.

Dissinterested reception staff who struggle to use the reservation system. Bed wasn't fully made on arrival, and there was no mention of the jacuzzi being out of order even when directions were requested. Pool area dirty. Only some tv channels have sound, bizarrely. Poor quality breakfast. Restaurant serving staff were good however and the bed was comfortable.

The property needs some refurb although large do understand it takes time. Dinner was delicious but breakfast was not good. Poor selection of vegetarian.

On arrival room was not available. Whilst waiting saw many other guests checking in. When able to check in my details on the book in sheet were totally wrong. The person dealing with me was still in training so this didn't help. Room is well equipped and toilet was in good repair. Sadly don't believe the room price was good value. Sadly since Covid many hotels are trying to recoup losses so prices go up and down depending on demand

Hotel staff were really lovely and breakfast was excellent however the hotel is really run down and in need of an upgrade, it didn't feel like a luxury get away, felt very budget even lacked the basics like peppermint tea