We recently had a stay here at Nelia beach 17th-24th May 2024 and we were impressed from the first instance. We travelled here for Our wedding at (Sirines beach on 22.05.2024) so we had other family members and friends join us at this hotel soon after. We were greeted well on arrival, we arrived gone midnight with our 2 young children ages 1 and 4 and was clearly and efficiently given all information we needed. We was given snacks and bottles of water in our room which were a nice addition after a long journey. We had a superior family room with large balcony. The room was very clean, had fridge, kettle, locker and hair dryer. The balcony was impressive in size and had sun beds, our children loved to make use of this space whilst we were getting ready ect. All the staff were very helpful, attentive. Nothing was too much bother. All were friendly and communicated very well. On our wedding day we recieved a bottle of champagne, fruit bowl and a little congratulations note which was lovely! We had room service which was very quick and tasty! The hallomi starter dish was to die for! Our little boy turned 2 the day after our wedding (double celebrations) they kindly played a happy birthday song and ensured we had a long table to sit with all family and friends. Our just turned 2 year old was given a special complimentary birthday cake - he loved it! They even helped us serve our remaining wedding cake to celebrate too. The all inclusive food was tasty, lots of choice for adults and children. Although sometimes repeative after a few days. The pool area was very good, small pool for little ones to paddle safely. Life guard was present most times. Although when our youngest slipped in the pool and went under it was lucky we were close as at the time the lifeguard did not noticed, instead texting on his phone. I would hate for a worse situation to happen and there be a lack of attention or assistance from the lifeguard in future. Bar and restaurant staff very helpful and attentive. 5 star service from all. Reception staff, managers all very helpful. Cleaners friendly and very efficient in their work. They work hard and do a good job! The entertainment lacked the first few nights with face painting and only a few songs played. It would have been nice to see more of a lively effort for the kids especially and a full entertainment team. Nothing started until gone 9pm which is a little late for toddlers. There was a night of singers, fire show and brake dancers this was very good and enjoyed by all the family. Location very good, beach on the door step. Nissi beach not too much further. All shops, bars, restaurants located just a short walk down the road. Lots of choice for boat trips. Overall, thanks to Nelia beach and their team for making our stay wonderful and memorable. We enjoyed this hotel very much! Fantastic team!
自動翻訳