アトラス ホテル バクー(Atlas Hotel Baku)

Atlas hotel is based out of a prime location with a 24/7 market right opposite its entrance and a multitude of restaurant options. Different banks near its vicinity for exchange, would recommend Kapital Bank for its service and great exchange rate. Pls do not bother with Unibank near the hotel as staff service is horrendous! I had opted for Atlas hotel due to the sheer number of positive affirmations for its manager Mr. Agshin Shiraliyev and I concur they are absolutely right. He recommended our tour Guide Bakhtiyer, an amazing individual and great fun to be with especially outskirts of Baku drives which are lengthy in duration so a good company is a must have! Breakfast is included and for those with Indian tastes, they had catered in the week that I stayed Indian breakfast buffet along with vegetarian options. The only downside to the stay was WiFi issues we faced for two days however it was fixed. All in all would highly recommend to stay at this hotel with a special mention again for Mr. Agshin and effusively friendly staff Mr. Aamir Khan who made the stay a memorable one.

Absolutely sub standard hotel. Unduly hyped and don't go by the pictures uploaded on apps and social media platforms. We traveled as family and friends in November 2023 to this hotel in Baku. In our local Indian language, it's a "chaddar badal" hotel. Means it's a hotel of a category of 2 hours short bookings. Floor mats in rooms were dusty and shabby. Phone spray/jet spray in washroom was non functional. When informed the management denied to accept the problem and asked to use it as it, saying it's a standard usage pattern. Toilet accessories too were missing. Television was non functional. In the basement is a night pub more so, used as a pick up point. Very limited options for breakfast with rude service staff. No live kitchen. Not recommended for family stays.

I booked a room at Atlas Hotel Baku when I traveled to AZB last May this year. As a new traveler to the country, I had to arrange my trip myself including the accommodation. Agshin reached out to me ahead of my flight to ensure that everything is in order for my arrival. He checked and arranged for airport transfer, waited and greeted me at the reception of the hotel. The check-in was smooth and he was personally there to have me assisted for early check in. The room was great and on-boarding services was really nice. I was greeted with a good snacks of local fruits in the room. They secured my room well and made sure to do it fast as I have to leave for an immediate tour upon my arrival. Agshin and the staff also made advance arrangement to upgrade my room to a solo King room. They gave me pointers and references where to go, a driver who is available for me if I would need to tour around despite having a separate private tour that I arranged. The breakfast is also great! It is just unfortunate that the hotel is quite a distance from the center and I had to change and move my stay somewhere near the center and another night in Gabala. When I told Agshin that I would have to cancel the rest of my stay, he courteously and professionally checked if there are any changes they can do to accommodate my needs and still stay in the hotel. When we discussed that I would need to move, he is so kind enough to arrange my cancellation and FULL REFUND of the rest of the booked days. He even waived-off the cancellation charges noted in booking website. I would have stayed for long if I didn't need to be out and away from Baku for some days. Definitely Atlas Hotel Baku gave me the best first impression of the place that has set the great mood of my vacation in Azerbaijan!

Worst ever service. After a long travel we reached our hotel which was booked before our departure from home country. We are handed the key and we went to our room but the door was open and the room was completely messed up and dirty. I came back the reception to talk but was asked to wait and then my Husband came but the man in the reception was helpless. My husband asked to change the room but says no more rooms and no action taken to clean that room also. Still waiting in the lobby (already for 15 minutes) hoping the room to be cleaned soon.

Это та самая редкость, когда можно расслабиться и не беспокоиться; за тебя всё РЕШАТ! Оперативная обратная связь с момента бронирования номера в отеле и до отъезда включительно. Не знаю, то ли мне подфартило, то ли я одна из..) Но это был великолепный краткосрочный отдых со всеми удобствами. Прекрасная встреча в аэропорту, с соблюдёнными пожеланиями гостя. Отличное размещение в одном из лучших номеров отеля, прошу заметить, что бронирование и оплата были произведены за стандартный номер, но предоставлен был номер ЛЮКС... ВАУ!!! Номер 419 расположен в торце 4 этажа. Здесь можно отметить размеры номера (гостиная и спальня) - каждое из помещений оборудовано ТВ. В гостиной удобный диван, два кресла, холодильник и "миниатюрный" журнальный стол, который ломился каждое утро от яств, привезенных на завтрак в номер. Изобилие предложенных блюд, на любой вкус, радовало еще больше. В спальне расположился вместительный шкаф-купе с плечиками, два кресла, журнальный стол и "мощная" удобная кровать. Сан узел просторный с ванной и современным душем. Ежедневная уборка номера, замена полотенец, постельного белья и одноразовых тапочек. При входе в номер, большое (в пол) зеркало, как дополнительный бонус для любой женщины). Так как я останавливалась в отеле буквально на пару дней - просто физически не успела побывать в ресторане, СПА и тд - уверена, что в следующий раз мой отдых в этом отеле будет более длительным). Прекрасный русско и англо язычный персонал, крайне оперативно реагируют на любой "чих" гостя. На ресепшн есть возможность произвести обмен валюты по отличному курсу, и также воспользоваться добротой сотрудников, которые помогут вызвать местное такси до любой точки в городе. Отдаленность от центра города: 10-12 минут на такси (3-4 манат). От аэропорта до отеля около 20 минут на авто, стоимость трансфера 20-30 манат. Спешу отдельно отметить Sales Managera Агшина, это Человек с большим сердцем, который приятно удивлял каждый день и создавал ежедневно домашний комфорт и уют.