At first glance room ok, but after closer inspection It WAS NOT OK. The rooms/bathroom are old basic and filthy. Not just missing paint and curtains not fully hung and filthy, Dirty stains on them. Torn and dishevelled. The lounge smelt like dogs had slept on it. Underneath the lounge was disgusting, rubbish and food, it had not been moved to be cleaned. The AC units in both room didn't provide any heat at all AND it is freezing in Goulburn. Got extra blankets, doona's that didn't have covers that had blood stains and dirty marks, thin and old. Would not put them on the beds. Having a weekend away with my daughter and 2 her 2 children, was so disappointed that I couldn't give them a clean room, our advice is find another motel this one doesn't pass the mustard!!!!!
We always stay here however I think it’s due for a refurbishment as the rooms are outdated. No mini bar, some of the furniture does not need to be in there, toilet difficult to use as there is minimal clearance from door to where you are sitting. Perhaps place pictures on the wall to showcase the beautiful historical area instead of some of those irrelevant paintings
旅先の様々な魅力を発見したいお客様に、クエスト ゴールバーンは最適です。クエスト ゴールバーンは、ゴールバーンの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はゴールバーン空港から約7kmの距離と、非常に便利な場所にあります。付近には、F45 Training GoulburnやGoulburn Regional Art Gallery、Christchurch West Goulburnなど、ゴールバーンの多くの観光名所があります。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。お車をご利用のお客様は、ゴールバーンの当施設提供の駐車場をご利用いただけます。お客様のレビューによると、このホテルの施設は最高レベルです。
11109MC2024.10.21
Beth and the team at the Quest made us feel so welcome from the moment we stepped into the lobby from the cold and rainy atmosphere that was Goulburn for the afternoon. Getting into the Apartment, seeing how much room there was, as well as the modern design, was a welcome change to other Accommodation options in the area. We will be back, often.
A fabulous stay at The Abbey, as soon as you enter the entrance you see the style of this Motel. A very modern and tastefully decorated reception area. The rooms are massive , beautifully furnished and have a small kitchenette with ample crockery and cutlery, a microwave, bar fridge , toaster and kettle. The rainfall shower head is great with good hot water and pressure. as well. In the room you will find a desk and chair and also a table and 2 chairs. Our king bed was comfortable, it was a little too soft for me, but my husband had no concerns. We would very happily stay here again. The staff had preset the air-conditioning so it was nice and cool when we arrived. The guy at Reception suggested we make a booking at the local hotel for dinner as it gets very busy. We were thankful for this tip!
Never staying again after having poor customer service after having 3 bottles of Powerade stolen by the cleaner and no apology or offer of replacement by the staff. Stayed 1 night, we had left 3 unopened bottles of Powerade and a drink bottle in the fridge as we were in town for a child’s soccer tournament. We realised 5 mins after checking out on our way to the soccer fields and rang the hotel straight away and asked if they could put them aside and we will collect in the afternoon. When we arrived to collect only the drink bottle was left, the cleaner had actually stolen all the Powerade!! The cleaner would not have had a chance to do this if the person who we spoke to actually retrieved them and put them aside when we rang. Disgusted that the staff member quite happily told us that afternoon that the cleaner had taken them, no apology or offer of replacement!! $15 worth of drinks stolen without any hesitation. Taking items that don’t belong to you is theft - simple!!