バレルナのホテル

サービス、レセプション、バーの非常にフレンドリーなスタッフ。ただし、日曜日と月曜日の夜は休業するおいしい料理。部屋は清潔で設備が整っていましたが、暗く、宣伝された山の景色はありませんでしたが、住宅の建物に直接ありました。しかし、ベッドはとても快適でした。予約済みの確認済み駐車スペースは利用できませんでした。近くには短期駐車スペースしかありません。朝食はとても、とても控えめです。1階のワイン自動販売機からのワインはお勧めしません。全体として、素敵で清潔な3つ星ホテルですが、高すぎます。

Anche se non è stata la 1ma volta ad aver pernottato al Coronado, il loro altissimo livello (sotto tutti gli aspetti) fa sembrare sempre una ”prima volta”. Davvero complimenti e naturalmente grazie di tutto. Alla prossima!

ホテルはマドリードのシオ駅の直線に位置しています。ホテルのゲストは「ティシノチケット」を手に入れることができます。谷でÖV全体を使用することができます。だから場所は完璧です。家の外には招待状はほとんどありませんが、部屋(6階全体)は非常にモダンで、非常に明るく、よく装飾されています。ベッドはとても便利で、価格/性能比は正しいです。

なんて驚きでしょう。入り口、ガレージ、チェックインはとても簡単でした。しかし、もう一つの大きな驚きがありました:私たちはスイートにアップグレードされました。部屋とバスルームは完璧できれいでした。レストランの食べ物はとても良かった。大きなプールを見下ろす素敵なテラスがあります。スタッフはとてもプロフェッショナルでとてもフレンドリーでした。朝食はとてもよく整えられたビュッフェでした。場所は私たちに最適でした。欠点のない高速道路からそれほど遠くなく、30分以内で到達できるルガノからそれほど遠くありません。このホテルを強くお勧めします。

This hotel close to the main train station shares its lovely grounds with a hostel. Our room was up a flight of stairs so suitcases had to be lugged up with no elevator. Our room had a balcony, but no curtains across the glass doors. Fortunately, there were shutters that could be closed to block the morning light and some of the train station noise. Alas, part of the convenience of being close to train station is train noise. Proper use of earplugs takes care of this issue. The bathroom is small and bath gel is provided only in tiny pouches. The bed is comfy and they provided an extra pillow on request. There a small frig and welcome AC in this warm part of Switzerland.

The location is beautiful, but you need to accept that the road to and from the little town of Morcote is exactly in front of te hotel and if you wish to sleep with the terrace door open, you will need to accept the noise from the traffic. The views from the lake front deluxe rooms rooms and balconies is terrific. The room was luxuriously appointed, as well as the bathroom. However this was already the case 20 and more years ago, when we stayed at the property. If one likes the decor or not is a matter of taste. It's rather ”heavy” or say a classic style.. Although the rooms are generally speaking in good condition, refreshing and maintenance are overdue. Carpet in our room had a big stain right at the entry, shower door did not close tightly and squeaked noticeably. The sink drained very poorly, no exhauster in the bathroom to get rid of the fog after a hot shower, and many more issues. No turn-down service in the evening, courtesy bottle of water only on the first day, no change of bed linens on daily basis, not even after three days. Not a single flower, not even artificial, in the room, no courtesy welcome fruit plate or other courtesy in the room upon arrival. One can really notice and feel that the management does not care. Breakfast buffet is good and plenty, served on the 6th floor in Summer and offers magnificent lake views. No ”a la carte” alternatives, like freshly made omelettes, etc. The pool and the pool areas are very nice and food and drinks are served. However be prepared to pay a HUGE price for food and drinks. A coke is 9.00 Swiss Francs, alcoholic beverages are 20.00 and more Swiss Francs, a hamburger or club sandwich gets you way over 30.00 Francs, a ”Coup Romanoff” ice cream 19.00 Francs (!!!) , ONE ice cream ball 6.00 Francs, and so on. Just totally overpriced and we stay at a lot of 5 Star hotels run by Mandarin Oriental, Belmond, Rosewood, Four Seasons, etc. But when it is time for dinner. DO NOT, have it at the hotel. Dish varieties are poor, to describe it mildly. Prices are outrageous for what you get. My filet mignon (petit ) was served with salad leaves (NO, not as decoration !!), but as side dish !! The meat was certainly not that of a prime cut and rather tough, the Osso Buco my wife ordered was totally dry (over-cooked), tough, full of fat. Just bad. As a comparison we had osso buco in a small restaurant in Morcote restaurant two days earlier. It was SUPERB. The fact that one sat at the lake-side and there was live music during dinner did not help to overcome the very bad food. To sum it up, this hotel could be a super 5 star gem. It is not. But I guess that when the management and owner is happy with the sale of rooms and services, there is no need to bother.

My husband and I stayed at the hotel for four nights to celebrate his birthday and our anniversary. The hotel is beautiful and the room was great, but we had severe food poisoning from the hotel. We ate breakfast, lunch and then had dinner at the arte restaurant to celebrate our anniversary and the next day experienced terrible food poisoning and ruined a day of our trip. When we told the front desk as well as the the manager we were spoken down to, scolded, and were told we didn’t know how food poisoning worked. Since we had not gone to a doctor (we’re not local) they said there was no proof that we had food poisoning and essentially treated as though we were liars (not exactly how you want to feel after getting sick for the last 10 hours). They did not offer us anything and said it was our word against theirs (again, we had exclusively eaten at the hotel). We are understanding that mistakes happen but the way we were spoken to was so incredibly rude. We then contacted the general manager and he offered to cover a future meal. We’re not local, and certainly won’t be making the effort to go back. Overall, beautiful hotel but incredibly disappointed in the staff and service, especially after paying so much for our stay.

旅先の様々な魅力を発見したいお客様に、トレサ ベイ ホテルは最適です。トレサ ベイ ホテルは、ポンテ・トレーザでも指折りの素晴らしい宿泊施設の内の一つです。当施設からポンテ･トレーザ駅までわずか100m、ルガーノ空港まで6kmと、交通が非常に便利です。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。ポンテ・トレーザの当施設には、併設の駐車場があります。

このホテルでの悪くない滞在。ラガノが提供するすべてのものに近い。ホテルのすぐ後ろにたくさんのショッピングやレストランがあり、ホテルの正面までとても素敵な湖の散歩があります。湖はいつでも美しいですが、暗くなった後、湖の周りのすべての家が明るくなり、いいです。354号室からは湖の素晴らしい景色を眺めることができ、大きなバスタブと独立したシャワーがあり、素晴らしいです。朝食はおいしいですし、ビュッフェ式朝食用の通常のフェアと一緒に、肉の卵チーズとペストリーの選択があります。駐車場は良い駐車場を検証していますが、駐車は苦痛です。ホテルの前に荷物を降ろす小さなエリアがあり、物事が簡単になります。悪い滞在ではありませんが、私の唯一の不満はベッドでした!男の子は低く不快です。

Is was a loverly experiance due to the fact, that not only the hotel is build and decorated with tast, but also the staff was very helpfull and caring. It feels like one is in a privat home and not hotel, because there are only 18 rooms. We liked that quiet feeling and the few is breathtaking, specialy at night or in the morning.