Our stay at The Awan Villas in Bali was unfortunately far from satisfactory. Initially checked into Room 4, we encountered an overwhelming mosquito problem, which seemed to originate from a breeding ground behind the shower. This issue was exacerbated by an outdoor shower area that was so unclean it was unusable. As someone familiar with dealing with mosquitoes in Asia, this was beyond anything I've encountered. The request to move to the duplex unit with an enclosed upstairs bathroom due to our 1-year-old daughter's safety concerns did little to improve our experience. The property's facilities were visibly aged, with peeling laminate, worn-out furniture, and generally run-down amenities. Despite the staff's efforts to address our concerns, the rooms remained subpar. Moreover, the location wasn't as close to the beach as advertised, contradicting the purported proximity. The recurring issues extended beyond the rooms: power outages, malfunctioning backup generators, doors that didn't seal properly, and difficulty in locking them. The hairdryer's limited power outlet usability and the constant power trips added frustration to our stay. The pool in both villas was unkempt, strewn with debris, far from the expected standard of cleanliness. While the breakfast was passable, it failed to meet expectations for a property rated at 4.5 stars. The preoccupation with inventory and warnings about payment for any broken items upon check-in created an unwelcoming atmosphere. The inventory check during checkout felt uncomfortably intrusive, akin to being treated as potential criminals. Despite the decent Wi-Fi, which was a small consolation, the overall experience was far removed from the advertised quality. Regrettably, I cannot recommend The Awan Villas, rating it far lower than its advertised 4.5 stars. A generous evaluation might grant it 2 stars, but my experience warrants only a 1-star rating. It's the first time leaving Bali relieved to return to a comfortable home environment—a stark contrast to the discomfort experienced at The Awan Villas.
自動翻訳