The retreat is far away from Airport, at least 3-4 hours of travel from Airport, also far away from most attractions in Bali , travel time to any location and back itself was 5-6 hours. Room cleanliness was really poor, specially bathrooms Staff was really friendly and food in the restaurant was very good. We moved to a different resort after 3 days to avoid 5-6 hours of travel to visit any place in Bali.
翻訳
ゲスト
宿泊: 2024年10月
その他
4.0/5
とても良い
投稿: 2024年10月14日
The staff is the absolute highlight of this resort. Once you realize that this is a 3-star hotel (you can Google what makes a 3-star vs a 4 or 5-star hotel), a few limitations make sense. For instance, the reception is not open 24/7. We were still able to check in late thanks to a security guard. It also seems that they are understaffed (the server also was the bartender during mealtimes) and the wifi was limited to the main lobby. Another example is that there was not a hair dryer in the bathroom, but we could borrow one for free from the reception. The A/C was only in the bedrooms, so we learnt to keep the doors closed at all times during the day so the room was cool enough to sleep in. The level of English wasn't the best, but we were still able to communicate. These are not insurmountable items and we still had a very enjoyable vacation. We learnt to keep times online before or after mealtimes. The staff was so positive and helpful (after a little back and forth to clarify any misunderstanding). We really enjoyed taking a cooking class at the resort! I am attaching quite a few pictures of that experience. I would recommend this place to people visiting West Bali.