ホテルからの返信: Dear Our Valued Guest,Thank you for taking the time to share your feedback. We’re delighted to hear that you found our staff friendly, we’ll be sure to pass along your kind words to the team.We sincerely apologize for any inconvenience caused by the nearby music and the rooftop bar being closed during your stay. We understand how important a restful environment and access to all our facilities are to our guests, and we will take your comments into consideration as we continue to improve our services.We hope to have the opportunity to welcome you back in the future for a more enjoyable and complete experience.Warm regards,Imani Suites
2nd time here! Location is great, very convenient and accessible to a lot of places in Seminyak.
Staff were really friendly!
The only down side of this hotel is the toilet, if you're lucky your room has good heater.
But our room heater (for showering wasn't very hot) the toilet pipe also has some issues.
Room 210/214
Recommended for those who want convenience & value hotel as the hotel room is clean and service is great!
翻訳
ゲスト
デラックス・ルーム
宿泊時期: 2025年8月
夫婦・カップル
5件の口コミ
8.5/10
とても良い
投稿日: 2025年9月12日
excellent location in the most vibrant area in Seminyak. That being said, not a quiet location.
Front desk girls were extremely charming, nice and friendly.
翻訳
ホテルからの返信: Thank you for your kind words and valuable feedback!We're delighted to hear you enjoyed our prime location in the heart of vibrant Seminyak. It's true, staying with us means you're just steps away from the best restaurants, beach clubs, and shopping the area has to offer. That said, we do understand that the lively atmosphere may not be for everyone seeking a quieter escape. For future stays, feel free to request a room in one of our quieter zones, we’ll do our best to accommodate your preferences.Also, thank you for your lovely comment about our front desk team, we’ll be sure to pass it along to the girls! We look forward to welcoming you back soon. Thank you
ゲスト
デラックス・ルーム
宿泊時期: 2025年8月
夫婦・カップル
1件の口コミ
9.0/10
非常に良い
投稿日: 2025年10月10日
Sayangnya suara dem2nya pub cukup terdengar
翻訳
ホテルからの返信: Terima kasih atas masukan Anda.Kami mohon maaf atas ketidaknyamanan yang Anda alami terkait suara dari area pub. Kami sangat menghargai feedback anda dan kami sedang menangani issue tersebut agar kenyamanan tamu tetap terjaga.Apabila Anda memiliki rencana menginap kembali, jangan ragu untuk menginformasikan preferensi kamar yang lebih tenang. Kami akan dengan senang hati mengakomodasinya sebisa mungkin. Terima kasih
I stayed for 10 days and booked a suite. Check-in was quick, and the receptionist was helpful; we were in the room within minutes. However, I was given a different room than what was agreed upon, despite confirming it via WhatsApp before my arrival. I was told the original room wasn't available and was given another. The hotel itself is run-down, and the furniture is old and dilapidated. The lighting is dim, gloomy, and weak. While the room size was large, the swimming pool was out of service for my entire 10-day stay, unavailable to guests. The location is excellent, but there's a lot of noise due to its proximity to nightclubs. I was charged 400,000 Rupiah because the towels were dirty, which is the first time this has ever happened to me at any hotel. Overall, my general assessment is that you can find better alternatives for the same price, as this hotel is not cheap.