ホテルからの返信: Dear よっしー7Thank you for sharing your experience. I’m glad to hear that your airport transfer went smoothly despite the delay and that the late check-out request was accommodated. However, I apologize for the disturbance caused by the cat’s meowing, which definitely should not have impacted your stay.We appreciate your feedback about the rooms being old but nicely renovated, and we’ll take this into account as we continue to improve our guest experience. We hope to have the opportunity to welcome you again in the future with an even better experience.Best regards,Rio YudhaEcommerce ManagerKuta Paradiso Hotel.
ホテルからの返信: Dear Valued Guest,Thank you for your kind feedback! We're delighted that you enjoyed our delicious breakfast selection and appreciated the cleanliness and tidiness of our rooms. Your satisfaction is our priority, and it's wonderful to know we met your expectations.We look forward to welcoming you back for another enjoyable stay!Best regards,Rio YudhaEcommerce ManagerKuta Paradiso Hotel
ホテルからの返信: Dear くくにーてThank you for your feedback. We appreciate your positive experience with the room upgrade. However, we apologize for the inconvenience caused by the noise from the lobby fountain during the night. We will take note of your feedback and work towards finding a solution to minimize the disturbance in the future. If you have any further concerns or if there's anything else we can assist you with, please let us know. We hope to welcome you back for another enjoyable stay at Kuta Paradiso Hotel.Best regardsRio Yudha Ecommerce ManagerKuta Paradiso Hotel