ザ ロイヤル ソネスタ ハーバー コート ボルチモア

部屋はとてもよかったです。チェックイン時に駐車場について尋ねたところ、角を曲がってホテルに直結している駐車場に停められると言われました。料金は一泊 29 ドルでした。ホテルを出て駐車場から出ようとしたら、69 ドルでした。私はこの問題について尋ねるために車で周りましたが、フロントの女性は何も知りませんでした。彼女は私のメールアドレスを書き留め、マネージャーが到着したら連絡すると言いました。24 時間経ってもマネージャーから連絡がありません。明らかに私はこのホテルにとってあまり重要ではないので、二度とここには泊まりません。チェックイン時に嘘をつかれ、その後私の苦情には一切応じませんでした。一泊 69 ドルの駐車料金を請求されると知っていたら、別のホテルを予約していたでしょう。どこか他のところに泊まりましょう。

I choose this hotel for the location as it was convenient for my daughter’s prom send off. I loved the idea of taking memorable photos on the grand staircase in the lobby. I was later informed the use of the stairs was not allowed (for free). While this left a bad taste, It didn’t take away from the experience. The staff was professional and kind. The room was very clean; crisp clean sheets and nice soft fluffed pillows. I would absolutely stay here again without a doubt.

Excellent location right by the water. Perfect for going for an evening run. Staff very friendly when I checked in and then asks them a few questions about the local area. Very large room. No view just a courtyard lobby. The hotel is a little old which does not bother me but still very clean and felt well maintained. I would happily stay here again if in Baltimore. I did not eat at the hotel.

Everything was clean fresh and beautiful loved that we were by the water and near restaurants and things to do..the staff was great nice and friendly checking in was a breeze,I also loved that housekeeping stocked extra towels and wash cloths so we didn’t have to ask for anything,love the pool hours as well so it gave us time to enjoy that as well! My husband and I booked this to celebrate our 5th wedding anniversary and we will definitely be back P.s free parking was the icing on the cake lol

My wife and I arrived to our 4:00 pm check-in and our room wasn't ready until 5:30 pm. We where late for our 6:00 pm reservation.

Great location great place to be at and close to the center will Be staying again

地段一流，我們兩個家庭是為了獨立日看焰火專門訂的海景房，果然看到了。港灣的燈火映襯着五彩的煙花，躺在床上看着電視直播各地的煙花秀，這個瞬間值回一切。很難忘的經歷。

酒店裝修老舊，房屋設施也比較老舊。酒店位置優越，出門過馬路就是內港。給辦入住的前台服務員帶有種族歧視，辦理入住手續及諮詢問題，基本不抬頭看你，回答很冷漠，顯得很傲慢。

比較陳舊，而且衞生情況不太好