フェアフィールド バイ マリオット ベンガルール ラジャジナガール(Fairfield by Marriott Bengaluru Rajajinagar)

Room is good but power on an off an its happen several time buffet is not that standard for a Marriot hotel standard Location is ok as it next to shopping an IT companies Have at least 1 hour to travel to airport

Bell boy was biased to provide better service to Caucasian customers and not attentive. Despite great efforts from the staff, TV in room remains unusable for two days. Though the house keeping team are hard-working, the hotel is worn down and need to be refurbished.

Awesome hotel. Great location and services. Excellent staff

Great location for shopping, clean rooms, good food, friendly staff

I don’t had the best experience in this Marriott brand hotel, once I got into the room I felt instante the smell of the mold,maybe because of the AC. Then I found a cockroach in the bathroom! It’s was only for one night but I definitely will not stay there again!

Hotel facility a little older, but service is good, breakfasted series is not so much

Good start

2인 조식 포함 4박을 예약하였으나 조식 불포함 이라고 안내를 받아 수차례 예약증을 보여주며 이야기하였으나 여행사로 직법 이야기하라고 하며 예약한 여행사에서 예약정보가 조식 불포함으로 넘어왔다고 했습니다. 트립닷컴에 이야기를 하니 상담원 3명이 돌아가며 같은 이야기를 물어보고...상담원 3명 모두 환불해주겠다고 하였으나 4일이 지났는데도 환불되지 않고, 호텔에 조식을 안먹었다는 내용을 추가로 확인해야 한다고 합니다. 그러다가 갑자기 3박째에 호텔에서 조식을 포함시켜주겠다라는 메일을 받아서 메일받은 날짜와 시간 등을 지우고 제 개인메일에 이제 호텔 조식 포함되었다고 3박째 밤 11시 넘어서 전달해놨습니다. 트립닷컴의 이러한 무례함과 비상식적인 응대에 다시 항의하니까, 호텔에 전화 연락이 안된다고 하며 시간만 끌고 있습니다. 일단 호텔 로비에 있는 프론트 여직원들은 무례하였으며, 트립닷컴은 무책임 하였습니다. 트립닷컴을 통해 수년간 다양한 호텔과 항공을 예약하고 이용해왔는데 정말 실망스럽습니다. 신속한 환불 요청합니다.

I stayed at the Fairfield at Rajajinagar again - this time for two days for a business visit. The day one experience was very mediocre with me being given a room that was untidy and not upto Marriott standards at all. After having briefed Ankita Majumdar (the duty ***ager) about the various issues faced and honestly not having too ***y expectations - it was a pleasant surprise to see her go out of her way to make things better and win back an upset guest and make my experience so much better ! I would highly recommend her to be recognised for the job she is doing and hope the hotel considers her as a true asset to the organisation ! Thank you Ankita for doing whatever it took to make my Day two experience much better ! Will definitely be back to the hotel in my future stays in Bengaluru.