ホテルからの返信: Dear Guest,Thank you for choosing our hotel for your stay. We sincerely appreciated your time in sharing your feedback, and we are delighted to hear about your positive experience during your stay with us. Ensuring we meet your expectations is our priority, and your comments inspire us to remain dedicated. Thank you again for sharing your comments and we sincerely look forward to welcoming you back to our hotel. Warm regards,Park Hyatt Bangkok
ホテルからの返信: Dear Guest,Thank you for your review and for choosing to stay with us again after two years. We are delighted to hear that you had a pleasant experience during your previous visit, and we are grateful for your kind words about our service and the birthday surprise in your room.We also appreciate your feedback regarding the room size and the recommendation for an upgrade. We understand your concerns, and we are truly sorry if the recent experience did not fully meet the high standards of service you enjoyed during your previous stay. We will take your comments into account as we strive to continuously improve our guest services.We are pleased to hear that you had a restful sleep and enjoyed the comfort of the bed. Your satisfaction is of great importance to us, and we sincerely hope to have the pleasure of welcoming you back in the future.Thank you once again for your feedback, and we look forward to the opportunity to welcome you again.Best regards,Park Hyatt Bangkok