ホテルからの返信: Dear Zhiyaorzhixuan,Thank you so much for your lovely review.We’re delighted to hear that you enjoyed our friendly service and that you were able to watch the sunset from the pool — it’s truly one of the special moments we love our guests to experience.We’re so pleased your stay was pleasant overall, and we look forward to welcoming you back again for another relaxing visit.Best Regards,Operations ManagerO
ホテルからの返信: Dear Values Guest,Thank you very much for your detailed feedback. We are delighted to hear that you enjoyed your deluxe room, the cleanliness, and our convenient downtown location. It’s great to know that staying on the 19th floor helped minimize noise for you.We sincerely apologize for the issue with the shower temperature. Please rest assured that we are looking into this to ensure a more comfortable experience for our guests in the future.We hope to welcome you back for another enjoyable stay!Sincerely,Operations Manager
ホテルからの返信: Dear Values Guest,Thank you very much for your detailed review! We’re delighted to hear that you enjoyed your stay in our Deluxe King Room and appreciated the luxurious feel of the room. It’s wonderful to know you had a great experience at our rooftop bar, Pastel, and enjoyed the food and atmosphere. We truly appreciate your feedback and hope to welcome you back for another memorable stay in the future.Best Regards,Operations Manager
ホテルからの返信: Dear Caicai0129,Thank you for staying at Aira Hotel Bangkok and for sharing your feedback. We’re glad to hear that you found the location convenient and the room cleanliness acceptable, with easy access to the nearby subway station.We’re sorry to hear that certain aspects of your stay did not fully meet your expectations, including room size and overall experience. Your comments are valuable and have been shared with our management team for review.We appreciate your honest feedback and wish you all the best in your future travels.Best Regards,Operations Manager
ホテルからの返信: Dear YASHIRO KYOHEI,Thank you very much for your kind feedback. We’re pleased to hear that you found your room very clean and appreciated the peaceful atmosphere within the hotel despite our lively surroundings.We also appreciate your comment regarding the room size, and your feedback is valuable to us as we continuously work to enhance our guests’ experience.Thank you again for sharing your thoughts, and we look forward to welcoming you back in the future.Best Regards,Operations Manager