We stayed for a few nights at Serennia Exclusive Rooms and we were so impressed with the customer service we received. The staff wad very friendly, accommodating and extremely helpful. They took the time to ensure we had everything we needed in terms of understanding the best way of getting around the city using public transportation, where to go for sightseeing and dining. Check out was at 11:00 am but our flight didn’t leave until close to 11pm so they stored our luggage safely in the office, and gave us access to their lounge area several times throughout the afternoon so we could wait and rest until they closed at 8:00pm. They also offered to make all the arrangements for transportation to the airport. We couldn’t have asked for more, they were extremely helpful which made our stay so much more enjoyable. We would definitely recommend and will book with them again the next time we visit Barcelona.
自動翻訳