ホテル エル プラド

From the moment we arrived, we were impressed by the cleanliness of our room and the overall ambiance of the hotel. The staff was friendly and always ready to assist with a smile. 👍 The breakfast spread was delightful, offering a variety of options. However, I would like to bring to concern we encountered during our visit. We had requested room service to bring ice to our room, but unfortunately, it never arrived. While we understand that oversights can happen, it was a bit disappointing, especially since the staff had come to our room shortly before to secure our signature for a consumption at the bar.

Staff were friendly and very helpful. Room was clean and beds were comfortable, we would definitely be staying there again. Breakfast buffet has a lot of options, food was good.

Beautiful historical hotel. Great staff, everyone is very helpful and friendly. The food is Delicious!

Everything was amazing, staff was very kind and helpful, the only negative was that the phone didn’t work to call for room service.

The service was top notch, very affordable, very clean, food was delicious, will definitely recommend.

This hotel is very historical and very much for me. My great grandfather managed it as part of the original intercontinental group back in the 50’s. So I was excited to go and see it. The hotel is beautiful and the pool outstanding. The staff including front desk and cleaning crew were not very responsive or helpful. The overall condition of the hotel was bad. The airconditioning in our room was cold but also super humid. The system was not working right. The food at the poolside was not good we tried it once. The breakfast was very good and tasty we ate it every day. Overall my experience was good but not memorable.