Highlights: spacious room, modern bathroom, kettle with good tea, wide selection of breakfast materials, friendly staff Other points: the hotel makes use of a self-check in which means there is limited reception availability, this works fine as you can call a 'virtual reception desk' 24/7. The price was high, but everything in CH tends to be expensive. The story: During a business trip visiting a firm in Basel I was booked to stay at the Royal Hotel for one night. It was my first trip to CH and as such I didn't realize I'd need to bring an adapter with me. Fortunately the hotel let me borrow one and save me from having to go into the office with a bad hair day (i.e. i needed my straighter). When I asked to borrow the adapter for the day, they actually offered it to me when I shared my story with them, this gesture of kindness really touched me!
翻訳
BoardingPass771013
宿泊時期: 2024年5月
家族旅行
10.0/10
とても素晴らしい
投稿日: 2024年6月20日
Very friendly staff. Nice rooms. Great location. Would definitely recommend it to anyone. We had a room for three and there was plenty of room for everyone. Great breakfast. Close to all forms of transportation. Staff was very helpful with using public transportation.
翻訳
ホテルからの返信: Dear Guest, thank you very much for your stay in the royal hotel and your excellent rating. It is a pleasure to see, that you enjoyed your stay with us. It would be a great pleasure to welcome you another time again at the royal hotel. Kind regards, Your royal-Team
QJSabe
宿泊時期: 2024年5月
家族旅行
10.0/10
とても素晴らしい
投稿日: 2024年6月19日
We only spent one night in Basel but thoroughly enjoyed it. This hotel helped make for a great stay. Traveling with five has had us mostly staying in Airbnb’s and a hotel is never as spacious. But we fit adequately in one of their rooms. The staff spoke perfect English and were incredibly helpful and kind. It was an easy 10-15 min walk to the Rhine for a swim on a hot afternoon and right across from one of the train stations - which also just happened to be near where we rented a car for the next leg of our journey. Very convenient!
翻訳
ホテルからの返信: Dear Guest, thank you very much for visiting the royal hotel and your valuable feedback. We are always happy when our clients are happy. We would be pleased to welcome you another time again at the royal hotel. Best regards, Your royal-Team
ゲスト
宿泊時期: 2023年7月
家族旅行
8.0/10
とても良い
投稿日: 2023年8月17日
The Hotel is no frills and if you arrive after 4PM you have to checkin via an electronic kiosk by the door. You fill up a bunch of screens and in the end it gives you a keycard to enter the hotel. You also have to use it in the elevator as the hotel is only on the 4th floor and all other floors have locks. The room was fairly large and well equipped. I particularly loved the alligator shaped soaps for the kids and the fully stocked minibar which was entirely free. There were also chocolates and cookies on the pillows. Nice wi-if too. Breakfast is served in a tiny room downstairs and even though there was a tiny amount of each of the things to eat, it was replaced often. The only person working in the hotel in the morning is the receptionist and the one tending breakfast. She was nice and responsive to our needs. A very good option for those needing to take the train from Basel Bad in the morning. A bit far from the city’s interesting bits though.
翻訳
ゲスト
宿泊時期: 2023年2月
出張・ビジネス
10.0/10
とても素晴らしい
投稿日: 2023年3月15日
I arrived at the hotel and met a wonderful member of staff, Carmen. She checked us in quickly and showed us where to go for dinner. There was also a free ticket for using the public transport in Basil which took us straight from the train station to the centre of town. Thank you Carmen!
翻訳
ホテルからの返信: Dear floridavisitor99 Thank you for your stay and your wonderful words about our staff. We are pleased that you enjoyed your stay with us. We hope that we may soon welcome you again. Your royal hotel team
ゲスト
宿泊時期: 2024年12月
その他
8.0/10
とても良い
投稿日: 2025年1月14日
Hôtel intéressant pour dormir une nuit à Bâle ! Il est un peu excentré par rapport au centre ville, mais les transports en publics bâlois sont excellents et vous emmène au centre en 15 minutes. Sinon la chambre est fonctionnelle, rien à dire.
翻訳
ゲスト
宿泊時期: 2024年9月
カップル・夫婦での旅行
8.0/10
とても良い
投稿日: 2024年10月13日
Breve soggiorno di una notte. Struttura con buon rapporto qualità/prezzo. Facile da raggiungere in auto o con mezzi pubblici. Personale molto cordiale e disponibile. Camere spaziose e molto pulite. Servizi minimi, ma personale a disposizione per ev richieste. Animali ben accetti. Zona forse un po' rumorosa di primo mattino proprio per la vicinanza dei trasporti pubblici.
翻訳
ゲスト
宿泊時期: 2022年5月
友人との旅行
8.0/10
とても良い
投稿日: 2022年6月21日
Hotel muito bom, quartos grandes, banheiro reformado, cama com colchão confortável, toalhas grandes e de boa qualidade. Café da manhã farto, de ótima qualidade. Parabéns a funcionária da recepção , muito gentil, que nos forneceu todas as informações solicitadas. Travesseiros macios demais, para o meu gosto. Localização um pouco distante do centro histórico.
翻訳
ホテルからの返信: Dear Clarice Thank you for your stay and your wonderful words about our staff. We are pleased that you enjoyed our breakfast and the room. We hope that we may soon welcome you again. Your royal hotel team