This resort is quite possible the worse I have ever been to. We went to celebrate my mom’s 70th birthday as a group of 9. Not only was the food terrible but the service was absolutely awful. Most wait staff have bad attitudes, barely smile and actually curse and complain about tips and guests in front of other guests. We actually heard an employee say that he was mad because he was tipped $3.00 and said they should be tipped minimally $5.00
The drinks are also bad, I wanted a strawberry, mango or any flavored drink and they don’t offer them. Only regular margaritas, mojitos, etc. You would think that this tropical island would showcase tropical fruits but no. They also don’t have coconut rum; however, if you tip the bartender, (at least $5) he/she will magically find a bottle “in their storage room.”
Additionally, Sadly the staff does not care about their beautiful beaches and furthermore don’t care to pick up the trash guests leave all over the beach. Worst of all, they don’t enforce the no smoking areas and guests pretty much spoke anywhere even inside buildings.
The only reason why I am giving them 1 star is because the shows were ok especially the Michael Jackson show.
Overall, I was so incredibly dissatisfied with Barcelo that I would not recommend it to anyone.
自動翻訳