The property was lush and beautiful and the low rise layout was very welcoming. It was a relatively quiet resort. We stayed at the Elegance and it was nice but really needs some updating in the rooms. The shower and bathroom areas look tired and the fixtures were adequate at best. The first two days we had issues with the thoroughness of the cleaning staff and the mini bar restocking. It was rectified after we expressed our concerns to management. I have stayed in Montego Bay, Jamaica many times and I gauged the staff at the Elegance by my experience there. Hands down, in general, the staff was not as friendly and welcoming at the Elegance. However, we did have fantstic service from Katty, Gary, Ambar and the other staff at the Piano Bar as well as Guillermo in the Breakfast restaurant. I would go back to Majestic Elegance again. Hopefully they have plans to freshen up their rooms.
自動翻訳