ホリデイ イン エクスプレス & スイーツ ヤングスタウン ウエスト - オースティンタウン IHG ホテル(Holiday Inn Express & Suites Youngstown West - Austintown)

Tile in entryway & bathroom were sticky upon arrival, not cleaned well, TV & phone did not work & it was so hot in the room we had to turn the a/c on 65 degrees & keep it there or it was too hot to sleep. Carpet throughout the entire hotel was stained & disgusting.

The desk clerk was professional and efficient. The first room they gave me must have been smoked in and they sprayed too much deodorizer, you could almost taste. The desk clerk quickly gave me a different room and even brought me the key cards. I greatly appreciated his quick response!

Pool was nasty with algae in it. The upper embedding machine was out of order. The breakfast didn’t have biscuits to go with the gravy. The room was clean and the staff was friendly.

The water pressure was too low for our room (225) however our Daughter's room was fine (237)

The staff was friendly and the hotel very clean. I definitely recommend this hotel and will stay here again in the future.

Friendly staff. Very helpful Only issue was to much noise outside of room. But overall nice clean facility

The pool and hot tub are very nice. The breakfast was delicious 😋 we enjoyed the stay the room was beautiful

The food was great ! The service was amazing . The room and bathroom and chairs in the room were dirty . Needs painted . Walls and ceiling . There was black mold on the outside of bathroom tub . The hand soap seemed like it was almost empty. There was cigarette burns by the beds. There was no travel bags snacks to go , like we have had before . And the breakfast was very good and the black lady was so nice . She should be able to take home or have the staff split up what is left over . I just so happened to asked . Can’t say I would stay again. We were a little Tired to ask to move rooms . But the staff again was Very nice !!!

The 3rd floor televisions were not functioning and no credit was offered to compensate for the inconvenience.