クレイジー ベア ホテル-ビーコンズフィールド(Crazy Bear Beaconsfield)

Would be nice to have tea & coffee facilities in the room. Well that’s it, the worst part over. My NEW husband & I celebrated our marriage that day at the Crazy Bear with our 2 best friends (witnesses ). Having read the reviews I was a quite worried, but we had the best time. Decor is quirky and opulently OTT but you know that if you visit the web site and it amused us. We dined in the English Restaurant, the food was fabulous and no complaints with the service. Every member of staff was pleasant, helpful and attentive. Makes you wonder what the people are like that complain!? It is expensive, and that May set expectations for some extremely high, but you can stay in a travel lodge if you’d rather. It was a special day for us and our stay at the Crqzy Bear Beaconsfield helped make it more special. Thanks Crazy Bear.

Quirky hotel in a great location in the centre of Beaconsfield but greatly lacking in service. Reception and checking in is very slow. They take an extra £150 on your credit card for hotel extras but then don’t allow you to add any as the IT system isn’t set up for them!? (They then tell you it will take 5 days for this amount to be recredited). I wasn’t keen on the very small, dark bedroom and the bathroom was tiny with just a fabric curtain dividing it from the bedroom. The worst part was breakfast. We ordered Greek yogurt and a bear breakfast bun, after 45 minutes of waiting (and people who arrived 15 mins after us receiving their food), there was still no sign of ours. We said we were leaving and the server said they were short staffed and she could ring her manager - not sure how that would help at this stage?? Lots of other people were waiting a long time with no food also. If they were short staffed why didn’t they explain this at the outset and offer just continental breakfasts instead of letting the restaurant fill, taking orders and not delivering them in a reasonable timescale. Don’t usually complain but this was well below par with no apologies and not acceptable considering the £360 room price tag (not including breakfast)!

So utterly disappointed. Regulars at their Stadhampton venue. So really excited to see the "Flagship ". On arrival met by sullen unresponsive counter staff . Finally having checked in and still with our bags ,we were offered our " complimentary drink . On saying not sure we were able to carry those and our bags . The reception staff said they would accompany us to our room . 1st non informed fact . We exited the hotel walked through the street across a road and into another building . As usual quirky room not big but furnished in stylish if slightly faded exuberant manner. . TV controls ,door entry not explained. Water but no hot drink making facilities in room . Getting a hot drink requires a walk back to main hotel . However during daytime there is a delightful little coffee shop on the route back . After that we settled in to our room ,which on further exploration was found not to be as meticulously clean as we are used to at Stadhampton. However we overlooked that in favour of enjoying the spectacle of the room . To the pool for pre dinner drinks . Warm sunny day sat around the pool enjoying the ambience of the Moroccan tents tables and chairs to be approached by another sullen unwelcoming member of staff for a drinks order . The drinks are expensive but to be expected for the surroundings two drinks each down and 60 mins later we left the pool area . This was after twice receiving the wrong drinks, whisky instead of liqueur, beer instead of lager this then meant I had to walk to bar to change drinks together with more sullen faces . Booking to room number would also reduce annoyance at being almost harassment attitude for instant payment..Pool left changed for dinner walk around surroundings prior to dinner was pleasant, Church bells ringing warm evening pre dinner drinks left us in anticipation of our Thai dinner, after all Stadhampton Thai restaurant is a gastronomic heaven staffed by exuberant caring interactive staff making the experience a true delight. Whoa !!!! different world greeted without a smile to be told our table would be ours for a limited period . Rushed for a full order ie stater ,main,dessert. We duly agreed service was in its way very good FOR THEM. Barely finished a course when another put in front of us . Food quality was good ,tasty and subtlely flavoursome. Felt we had lost some of our dining adventure to a ticking clock . More after dinner drinks in hotel bar same uncaring attitude which led us to leave and drink in a local bar which was ok for them but lost revenue for the hotel we were staying in and also a first for us . Never have I left a hotel to drink somewhere else because of poor service . Of to bed around 1130 ,air-conditioning noisy but worked well as windows didn't seem to open, slept well after said air-conditioning turned off looking forward to breakfast and perhaps a pool dip . Woken around 830 washed and facilities used all satisfactory we went on the hike across a bu

Where to start ? I had looked forward to trying this hotel for many years but it was so disappointing and would not go back …. The service is terrible , repeatedly having to ask for drinks or things they have forgotten to bring . Not allowed a tab so have to pay everything as you go , inconvenient but then when you complain on checkout you have already paid and therefore they are quids in . Bath filled from ceiling which is a novelty until you realise it drips on you constantly and then drips all night . Dirty bath robes . English restaurant was so average and really nothing special , certainly doesn’t reflect the price of the rooms . Really wouldn’t bother wasting your time or money

I had the best time with my husband for my birthday. The Thai restaurant was to die for! Drinks were great, especially the cocktails. The rooms were fabulous! I loved how unique our room was. We were in the loft part, can’t remember the room name. It had a bath with the tap in the ceiling and it was black and gold themed. The downside is how expensive it is! It really is quite ridiculous BUT I’d love to go again. Check in is quite late and check out is quite early so if you’re going for 1 night you don’t really have much time there. Shops around the corner so you can stock up on some drinks etc and take them to your room. Loveeee the decor, people were nice, the little garden with the pool was so cute.

Absolutely overpriced, underwhelming and chavviest place I have ever stayed in! We stayed here for our very first wedding anniversary after seeing all the hype On social media. We expected a grand, classy establishment for the price we paid. Overall Well over £800. The room. We had upgraded to a superior room and were escorted through a Car park to our room in another building. The room has no windows, covered in velvet, very quirky but seedy and god knows how they clean it (if they do as it stinks). No smaller than a shoebox! God knows how small the tiny room is! There are no amenities whatsoever on the room! No tea, coffee or water. I’ve stayed at travelodges for £20 that even supply that! There is no storage to put clothes or anything. The bath fills from the ceiling, sounds good ay! Well no cos the water splashes everywhere and then when you try to turn it off the tap is so stiff it takes a bear to do this. The bathroom is divided by a curtain so would avoid smelly toilet trips as your whole room will stink. The bed was awful and we woke up with terrible back pain. Didn’t sleep a wink as everytime the other rooms use the taps or bath you get a noisy boiler sound and at one point a constant dripping, knocking sound. The hotel facilities. When we arrived to get to our room we were escorted through the whole hotel, through the bar, through the Moroccan lounge. I can’t tell you how busy this was! No seats anywhere. It’s like going on holiday and scrambling for a sun bed. Literally jam packed and so small so you feel like you’re all talking over each other. The pool was not being used, not that you would want to as it looked filthy with moss and ****s all growing at the sides. Eventually we managed to nab a space outside. But now we didn’t want to move through fear of losing our spot. So we ask to cancel our booking at the Thai restaurant in favour of having food outside. The receptionist said they was perfectly fine and you can have the English menu no problem. Come 7pm we ask to order after being given the menus by the receptionist only to be told that we cannot have that menu outside. We fought our corner and eventually they agreed. The food was average and majorly overpriced. We had to mains and paid well over £120. That doesn’t include drinks, starters etc. Drinks are £15 a pop! And my husband ordered a cigar which took over an hr to come to be told Sorry we dint have the one you wanted . They serve it to your table and he beings to light and smoke it. After spending a small Fortune on it we were then told sorry you can’t smoke here you have to go round the corner 😂😂😂. We were Told they had a dJ and it will Be lively Outside tonight. To be honest we could barely hear it and ended up listening to music on our phone instead. Breakfast was not really Worth it better off going somewhere else. Even a cafe serves better food and much better service. Parking is also a nigh**are. Be prepared to walk. Overall I will never come here again!

We booked a night stay with dinner and breakfast to celebrate our 10th anniversary after a friend recommended here, however after reading quite a few of the negative reviews I was a bit concerned what we had let ourselves in for, but I can happily say we really enjoyed our stay. From arrival to check out all the staff members we encountered were very friendly, polite and helpful. The room was so unique, we loved it! Bath filled from the ceiling, thanks for the tip don't lean over the middle of the bath when turning on the tap. Our room did get quite warm especially after running the bath, using hairdryer and iron but we just left the front door open for a bit and it soon cooled down, the air con worked really through the night. There is a separate car park for hotel guest which was nice to have our car practically next to our room. Highlight of course would be the dinner, we booked the English restaurant and was not disappointed one bit, for starters my husband had the duck and I went for the scotch egg after asking our waitress what she would suggest and for mains my husband had lamb while I had pork, all looked and tasted absolutely delicious and we would of loved to try a desert but were too full. Drinks are quite pricey so we just had a cocktail with dinner, as I had already read this in other reviews we did bring our own bottles of wine in a cool box for in the room so the 1 drink with dinner was enough. Next morning we went down for breakfast around 9am this would be the only real negative as I think most people arrived at the same time meaning the 3 staff members are then running around trying to serve everyone, so we did end up waiting quite a while for our food but when it did arrived it was nice. Would of liked our own pot of tea and coffee left on the table so we could top up ourselves and that would probably have helped with the staff/service speed but you could see they were trying their absolute best and again were all very friendly and as helpful as possible. All in all a very nice stay.

I hosted my baby shower event at this hotel, and it was fabulous!!! Saanya who helped me through the booking process was super helpful with guiding me in ways I could set up the private room and catering for all the dietary requirements for my guests and Chloe who on the day of the event went above and beyond in making sure I was happy with the arrangements and my guests were looked after and did all the running around for me. I would recommend this venue for your special occasions. Apart from the fact it’s stunning inside - the staff are also very helpful.

I held a celebration for my book publication in The Library. The Crazy Bear staff were very friendly and excellent to deal with accommodating all my requests to tailor the event. They were flexible with attention to detail, and looked after us perfectly all evening. The food and champagne were delicious too! Thoroughly recommend this spectacular and unusual venue!