I’ve been here a few times in the past couple of years, and it’s our go-to place when we’re in the area. Positives: + The rooms are in pretty good condition. They have a layout with a reasonable amount of space. + The linens and bathroom were clean. + Plenty of space in the parking lot. + The gym/fitness center had a reasonable amount of space for 2-3 guests, and the equipment is in good condition. + They often have free warm cookies at the front desk. There’s free coffee in the morning. + There’s plenty of counter space in the bathroom. Negatives: - There’s no specific bathroom fan, just a passive vent that takes a while to clear the air. - The halls smell a tiny bit musty. - There aren’t a ton of electrical plugs convenient to the desk. We had to unplug the lamp, etc.
Full kitchen was amazing. The room was clean and large. The staff was very helpful and nice. If your working, it's a good place to stay. There are alot of loud college students here, that's the only downfall. They don't have much respect for being quiet.
We arrive at the hotel late in the evening around 9:00p after a long day. The check-in staff were cordial. Things seemed ok with the room at first. After waking up in the middle of the night, turned on the light to use the bathroom, and we were greeted by roaches (two in the bathroom and one on the kitchen counter. I immediately called the front desk to tell them, and the desk clerk said the hotel was completely full, so they couldn't move us to another room. They offered a refund, but I said we have no where else to go in the middle of the night. They said come by the desk in the morning, and we will work out the refund/discount at checkout. We reluctantly and uncomfortably stayed, but kept the lights on all night, and barely slept. Very restless night. There was another sighting during the night. Then a baby bug sighted the next morning. Oh, did I mention what appeared to be black mold on the wall above the shower. We got out of there the next morning as soon as possible. When we stopped by the desk to check out, I asked about the refund promised from the night before, but they said the manager was not in and would not be there until the next day, and she would call me back. Of course she didn't call me back, so I had to call them. Then when I spoke to her, she said she didn't know about the refund I discussed with the staff. She said when they went in the room, they didn't see any roaches...so I could not get a refund. I shared that I thought the room quality was not befitting of a Marriott Brand property in cleanliness or customer service (I stay at Marriott hotels all the time). I expressed how disappointed I was, with her customer service, and our hotel stay, but it did not seem to matter. There are many other brands out there to choose from. Don't Stay Here. But if for some reason you have to, keep the lights on, and take photos of any sightings, or they won't believe you.