The resort was very nice and relaxing. The ski area was fun and well organized, and the spa was clean and comfortable. The staff were friendly and helpful, and the rooms were cozy. A great place to enjoy skiing and relax at the same time. I would recommend this resort.
Location and amenities were good but the staff were unprofessional and rude.
翻訳
ホテルからの返信: Dear guest, we apologize for the unpleasant vacation experience you had! Please understand that China does have strict regulations that require all guests to register their identification documents. As you are the only one checking in, the front desk and butler have separately inquired and prompted you. Thank you for your recognition of our facilities and environment! Looking forward to your next visit!
ゲスト
ツインルーム
宿泊時期: 2024年11月
ファミリー
2件の口コミ
10/10
とても素晴らしい
投稿日: 2024年12月27日
Hu Resort was amazing! Their service was amazing, they helped us find transportation for our travels, they were all so friendly but especially Xiao Li, she was so kind and helpful.
Their rooms were also so clean and beautiful, we had our own jacuzzi where we were able to enjoy a cold night soaked in hot water.
Their restaurant's meal was also delicious! Especially their beef tenderloin with oyster mushroom.
We also love the location, so close to the ski area where they also provided a shuttle to go back and forth. They also had a place for kids to interact with farm animals, gokart, playground, and more.
Overall, we really enjoyed our stay and will definitely be coming back! Thank you Hu Resort for an amazing time and the wonderful service ❣️💝❣️
翻訳
ホテルからの返信: Dear guest, hello! Thank you very much for liking us! It is our honor to serve you and your family! We will continue to work hard and look forward to providing you with better service next time!
NEIL-DEVON
スイート
宿泊時期: 2025年1月
夫婦・カップル
8件の口コミ
8.0/10
とても良い
投稿日: 2025年2月16日
The location is great for being isolated, wanting to go skiing, and have a bit of fun, mostly geared toward families and kids.
The hotel springs were lovely and easily accessible. There was a bit of a terrible smell in the hotel and the room in particular but the concierge helped whenever asked. The hotel staff were extraordinary, always available and willing to assist!
翻訳
ホテルからの返信: Dear guest, hello. We look forward to seeing our changes during your next visit. Thank you for your valuable suggestions and your recognition of us. Your recognition is the driving force behind our work. We look forward to your time to experience other different room types