北京首鋼秀池ホリデイ イン エクスプレスホテルに泊まった方の口コミ・宿泊体験

ホテルからの返信: Dear Guest, thank you for choosing Holiday Inn Express Beijing Shijingshan Lakeview and sharing your 4.5-star feedback. We’re delighted to hear you enjoyed the clean, spacious room and the fresh, diverse breakfast—these are our top priorities for your comfortable stay. While we note the location is a bit far from the metro, we hope you appreciated our prime proximity to the Winter Olympic Park (Shougang Park), as well as nearby shopping at Shijingshan Large Shopping Center and Jingxi Joy City, plus our on-site internal garden for relaxation. Our stylish rooms with multifunctional facilities and daily Chinese-Western breakfast are designed to make your trip easy and pleasant. We look forward to welcoming you again soon! Best regards, IHG Social Listening Team

ホテルからの返信: Dear guest, thank you very much for choosing Holiday Inn Express Beijing Shijingshan Lakeview and sharing your valuable stay feedback with us. We are truly sorry that the hotel's location failed to meet your expectations. Our hotel is situated in the new Shougang high-end industry comprehensive service area within Shougang Park, close to the Shougang Park winter sports training center and the nearby Jingxi Joy City large shopping mall, and we also have an internal garden for guests to walk and relax, making it an ideal choice for guests coming to visit Shougang Park or handle affairs in the surrounding area. Your feedback is of great importance to us, we will keep optimizing our services to create a more satisfying stay experience for all guests. Thank you again for your comment, and we sincerely look forward to your next visit.IHG Social Listening Team

ホテルからの返信: Dear guest, thank you for choosing to stay at Holiday Inn Express Beijing Shijingshan Lakeview! We're thrilled to hear that our prime location in the new Shougang area, close to key venues like the Winter Sports Training Center and the 2022 Beijing Winter Olympic Organizing Committee Office, met your expectations. Our commitment is to provide clean, spacious rooms with thoughtful amenities, from comfortable beds and convenient charging ports to a satisfying Chinese and Western breakfast buffet. With stylishly designed rooms, a serene internal garden, and functional meeting spaces, we aim to make every stay enjoyable, whether for business or leisure. We look forward to welcoming you back soon! Best regards, IHG Social Listening Team

ホテルからの返信: Dear guest, thank you for staying at Holiday Inn Express Beijing Shijingshan Lake View! We're glad our hotel's prime location near your meeting place and Shougang Park added convenience to your trip. Our spacious rooms with multifunctional furniture and ample power outlets ensure a comfortable stay, while the Chinese and Western-style breakfast buffet with fresh options fuels your day. Whether for business or leisure, we aim to deliver a hassle-free experience. Looking forward to welcoming you back! Wish you a splendid day! IHG Social Listening Team

ホテルからの返信: Dear guest, thank you very much for choosing Holiday Inn Express Beijing Shijingshan Lakeview and sharing your excellent experience with us! We're thrilled to hear that your stay was very good. Our hotel is committed to providing a simple and smart travel experience, with high - speed network for your online needs, an assured breakfast with a variety of Western and Chinese options, and a comfortable sleep environment with globally - standard pillows and well - known brand mattresses. Your positive feedback is a great motivation for our continuous efforts to improve service. We sincerely invite you to visit us again. Next time you stay, you'll continue to enjoy our high - quality facilities and warm service. Once again, thank you for your support, and we look forward to welcoming you back soon and continuously optimizing our services! IHG Social Listening Team

ホテルからの返信: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location made your stay experience more memorable. And we apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,IHG Social Listening Team

ホテルからの返信: Dear Guest, thank you for choosing Holiday Inn Express Beijing Shijingshan Lakeview and sharing your wonderful experience! We're delighted to hear that you enjoyed your stay. Your satisfaction is our greatest motivation to continue providing excellent service. We truly appreciate your kind words and look forward to welcoming you back soon! Have a fantastic day! IHG Social Listening Team

ホテルからの返信: Dear guest, Thank you so much for your review of our hotel. All the staff of our hotel offer a warm welcome for your stay. The hotel has 199 stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with strategically placed power outlets and USB ports to support multiple device usage. You’ll enjoy a comfortable bed, a refreshing shower, office-style and leisure accoutrements, a Chinese and Western-style breakfast buffet — all created to allow for a relaxed, easygoing travel experience. The hotel is close to Shougang Park, the office of Beijing organising committee for the 2022 olympic and paralympic winter games and Shougang Winter Sport Training Centre, 40 kilometers from the Capital International Airport. We look forward to seeing you again! Wish you have a nice day! IHG Social Listening Team

ホテルからの返信: 尊敬的客人，非常感謝您選擇北京首鋼秀池智選假日酒店並分享如此精彩的入住體驗！您精準地捕捉到了酒店的眾多優勢，坐落於首鋼園內的絕佳位置，讓您輕鬆開啟周邊景點的探索之旅；我們始終將客房的整潔、隔音和設施完備作為重點維護的內容，就是希望能為您營造一個安心且舒適的休憩之所；早餐的中西結合也是為了滿足不同賓客的口味需求；而前台團隊的及時響應和高效服務，則是我們一直努力的方向。您對我們整體環境的認可，更是讓我們備受鼓舞。能成為您首鋼園之行中合適的住宿之選，是我們的榮幸。再次感謝您的好評，期待您的再次光臨，我們將一如既往地為您提供優質的服務，讓您的每一次入住都能留下美好的回憶！ 智選假日賓客關懷團隊

ホテルからの返信: 尊敬的客人，非常感謝您入住北京首鋼秀池智選假日酒店並給予如此高的評價！看到您對酒店設施、環境和服務都十分滿意，我們感到格外開心和鼓舞。在道路施工的情況下為您升級套房以保證安靜舒適的體驗，這是我們應該做的。小王、小申和小牛熱情幫您拿行李，有求必應，他們的貼心服務得到您的認可，這是對他們工作的最大肯定，我們也會繼續鼓勵員工保持這樣的服務熱情。酒店周邊空氣新鮮，位置優越，停車便利，這些都是我們希望為客人提供的舒適體驗。您的滿意就是我們不斷前進的動力，我們會繼續努力將各項服務做到更好。真誠期待您下次再來，我們會一如既往地為您提供優質的服務和舒適的環境！再次感謝您的支持和好評！ 智選假日賓客關懷團隊

ホテルからの返信: 尊敬的客人，非常感謝您入住北京首鋼秀池智選假日酒店並分享您的入住體驗！看到您對房間空間、設施新度、前台服務以及機器人送餐的認可，我們感到十分欣慰。前台主動為小朋友提供小童洗漱用具，一直是我們在細節服務上的追求，希望能為每個家庭賓客帶來温馨體驗；機器人送餐也是為了讓您的用餐更加便捷。對於淋浴熱水温度較低的問題，我們深感歉意，已將此情況記錄下來並會及時排查原因。我們酒店一直以提供高品質的住宿體驗為目標，為客人打造舒適的淋浴環境也是關鍵一環，像平常八秒鐘就能出熱水，手持花灑還配有按摩功能的出水模式，可讓大家暢爽淋浴消除疲乏。再次感謝您的反饋，我們會持續優化服務。真誠期待您再次選擇北京首鋼秀池智選假日酒店，相信下次入住能給您帶來更好的體驗！ 智選假日賓客關懷團隊

ホテルからの返信: 尊敬的客人，非常感謝您入住北京首鋼秀池智選假日酒店並分享您的入住體驗！得知您對房間的寬敞和床的舒適度感到滿意，並且認為這裏適合工作出差，能在房間開會，我們感到十分榮幸，這也體現了酒店在空間設計和設施配備上滿足實際需求的用心。同時，我們很高興您認可酒店周邊豐富的餐飲選擇和便利的位置。對於咖啡口感未達您的期望，我們已經記錄下來並會傳達給餐飲團隊，後續他們會不斷優化飲品品質。您的反饋是我們前進的動力，再次衷心感謝您的支持。我們真誠期待您再次光臨，屆時會為您提供更加優質的服務和體驗！ 智選假日賓客關懷團隊

ホテルからの返信: 尊敬的客人，非常感謝您選擇入住北京首鋼秀池智選假日酒店，並分享您的美好入住體驗！您對房間衞生、安靜程度以及床品舒適度的認可，讓我們倍感榮幸，這也正是我們所追求的高品質入住感受。前台Harry能為您提供周到貼心的服務，盡力滿足您的需求，我們由衷地感到開心，這也是我們服務團隊一直努力的方向。您提出的關於多備用於售賣的枕頭和在首鋼園舉辦更多文體活動的建議非常有價值，我們已經記錄下來，並會及時傳達給相關部門負責人，積極考慮實施的可行性。再次感謝您的反饋和建議，您的肯定是我們不斷進步的動力。真誠期待您的再次光臨，屆時我們會努力為您帶來更優質的服務和更豐富的體驗！ 智選假日賓客關懷團隊

ホテルからの返信: 尊敬的客人，非常感謝您選擇北京首鋼秀池智選假日酒店並分享如此暖心的入住體驗！前台團隊一直以熱情周到、隨機應變的服務為追求，為您免費升級房型、辦理延遲退房，衹為讓您和家人住得更舒心；在房間就能欣賞到滑雪大跳台的獨特景觀，也是我們酒店的一大特色。您的認可與推薦對我們而言是無上的榮耀，這將激勵我們在提升服務的道路上繼續前行。再次感謝您的支持，期待您和家人再次光臨，我們會為您準備更優質的服務和更美好的體驗！ 智選假日賓客關懷團隊