北京首鋼秀池ホリデイ イン エクスプレスホテルに泊まった方の口コミ・宿泊体験

ホテルからの返信: Dear Guest, thank you for choosing Holiday Inn Express Beijing Shijingshan Lakeview and sharing your 4.5-star feedback. We’re delighted to hear you enjoyed the clean, spacious room and the fresh, diverse breakfast—these are our top priorities for your comfortable stay. While we note the location is a bit far from the metro, we hope you appreciated our prime proximity to the Winter Olympic Park (Shougang Park), as well as nearby shopping at Shijingshan Large Shopping Center and Jingxi Joy City, plus our on-site internal garden for relaxation. Our stylish rooms with multifunctional facilities and daily Chinese-Western breakfast are designed to make your trip easy and pleasant. We look forward to welcoming you again soon! Best regards, IHG Social Listening Team

ホテルからの返信: Dear guest, thank you for choosing to stay at Holiday Inn Express Beijing Shijingshan Lakeview! We're thrilled to hear that our prime location in the new Shougang area, close to key venues like the Winter Sports Training Center and the 2022 Beijing Winter Olympic Organizing Committee Office, met your expectations. Our commitment is to provide clean, spacious rooms with thoughtful amenities, from comfortable beds and convenient charging ports to a satisfying Chinese and Western breakfast buffet. With stylishly designed rooms, a serene internal garden, and functional meeting spaces, we aim to make every stay enjoyable, whether for business or leisure. We look forward to welcoming you back soon! Best regards, IHG Social Listening Team

ホテルからの返信: Dear guest, thank you for staying at Holiday Inn Express Beijing Shijingshan Lake View! We're glad our hotel's prime location near your meeting place and Shougang Park added convenience to your trip. Our spacious rooms with multifunctional furniture and ample power outlets ensure a comfortable stay, while the Chinese and Western-style breakfast buffet with fresh options fuels your day. Whether for business or leisure, we aim to deliver a hassle-free experience. Looking forward to welcoming you back! Wish you a splendid day! IHG Social Listening Team

ホテルからの返信: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location made your stay experience more memorable. And we apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,IHG Social Listening Team

ホテルからの返信: Dear Guest, thank you for choosing Holiday Inn Express Beijing Shijingshan Lakeview and sharing your wonderful experience! We're delighted to hear that you enjoyed your stay. Your satisfaction is our greatest motivation to continue providing excellent service. We truly appreciate your kind words and look forward to welcoming you back soon! Have a fantastic day! IHG Social Listening Team

ホテルからの返信: Dear Guest,Thank you for staying with us and share your reviews.As the intercontinental Holiday Inn brand hotels, we are adhering to the new Holiday Inn brand philosophy, that is, "no you don't need, simple travel at home." Welcome you to visit our hotel, we wish you good mood every day.Thank you!IHG Social Listening Team

ホテルからの返信: Dear guest, Thank you for taking the time to share this lovely review with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, IHG Social Listening Team

ホテルからの返信: Dear guest, Thank you so much for your review of our hotel. All the staff of our hotel offer a warm welcome for your stay. The hotel has 199 stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with strategically placed power outlets and USB ports to support multiple device usage. You’ll enjoy a comfortable bed, a refreshing shower, office-style and leisure accoutrements, a Chinese and Western-style breakfast buffet — all created to allow for a relaxed, easygoing travel experience. The hotel is close to Shougang Park, the office of Beijing organising committee for the 2022 olympic and paralympic winter games and Shougang Winter Sport Training Centre, 40 kilometers from the Capital International Airport. We look forward to seeing you again! Wish you have a nice day! IHG Social Listening Team

ホテルからの返信: 親愛的客人，感謝您入住北京首鋼秀池智選假日酒店。很高興您認可首鋼園的工業復興魅力，也感謝您對洲際服務品質的信賴。酒店始終重視賓客的居住體驗，收到您的反饋後，會第一時間積極協調，即使在展會房間滿房的情況下，也盡力為您調整至更安靜的房間，保障休憩質量。早餐時段，我們也會持續關注用餐氛圍，力求讓每位賓客都有舒適體驗。酒店地處首鋼園核心，毗鄰滑雪大跳台、三高爐等景點，期待您下次入住時能更從容地感受周邊風光，祝您旅途愉快。智選假日賓客關懷團隊

ホテルからの返信: 親愛的客人，非常感謝您選擇北京首鋼秀池智選假日酒店並給予如此高的評價！看到您對酒店環境、服務態度和早餐的認可，我們倍感榮幸，尤其是您對前廳部徐廣達經理周到服務的稱讚，這不僅是對他個人的肯定，也是對我們整個團隊的鼓舞。酒店一直致力於為客人打造優美的環境，提供周到的服務，早餐更是精心準備，融入了特色元素，希望能滿足不同客人的口味需求。您的好評是我們前進的動力，我們會繼續努力，不斷提升服務質量。真誠期待您的再次光臨，下次入住時，我們會以更貼心的服務迎接您，讓您再次感受到家一般的温暖！再次感謝您的支持與信任！ 智選假日賓客關懷團隊

ホテルからの返信: 親愛的客人，非常感謝您選擇北京首鋼秀池智選假日酒店並給予如此高的評價！我們很高興得知前台服務讓您滿意，為會員提供免費升級房型和延遲退房服務，正是我們希望為尊貴會員帶來的貼心體驗。酒店一直將環境衞生和安靜程度作為重點維護的方面，門禁安全也是保障您入住安心的重要環節，能得到您的認可讓我們備受鼓舞。早餐提供中西式選擇，就是為了滿足不同客人的口味需求。您的好評是對我們工作的最大肯定，也是我們持續提升服務的動力。真誠期待您再次光臨北京首鋼秀池智選假日酒店，我們會繼續為您打造舒適、便捷的入住體驗！ 智選假日賓客關懷團隊

ホテルからの返信: 親愛的客人，非常感謝您選擇北京首鋼秀池智選假日酒店並給予如此高的評價！聽到您對前台徐經理熱情主動的服務稱讚有加，我們感到無比欣慰，這正是我們一直追求的服務標準。酒店優越的地理位置，周邊優美的環境以及便捷的交通，都是為了讓每一位客人擁有舒適愉悦的出行體驗。您的認可和好評是對我們最大的鼓勵，也是我們不斷前進的動力。我們會繼續努力，為您提供更優質的服務。真誠期待您再次光臨北京首鋼秀池智選假日酒店，再次感受我們的貼心服務！ 智選假日賓客關懷團隊

ホテルからの返信: 親愛的客人，感謝您選擇入住北京首鋼秀池智選假日酒店，並抽出寶貴時間分享您細緻的入住體驗。作為擁有16年IHG會籍的常旅客，您對酒店服務的專業見解對我們尤為珍貴。我們很高興得知小蘇主管的靈活服務為您帶來了愉快的體驗，您的認可是對團隊最大的鼓勵，我們會將這份肯定傳達給小蘇及其團隊。您提到的“服務是核心競爭力”這一觀點，與我們堅持的服務理念高度一致。同時我們也關注到您入住初期體驗未達預期的問題，已將此反饋記錄並會與各部門分享，持續優化服務流程。北京首鋼秀池智選假日酒店始終重視每位客人的真實感受，您對細節的關注將幫助我們進一步提升服務水平。再次感謝您特別通過攜程重訂給予的支持，這充分展現了您對酒店團隊的信任。期待未來能有機會再次為您提供更優質的住宿體驗，祝您旅途愉快！智選假日賓客關懷團隊

ホテルからの返信: 親愛的客人，感謝您選擇入住北京首鋼秀池智選假日酒店，並抽出寶貴時間分享您的入住體驗！我們很高興得知您對預訂服務和房間問題的及時解決感到滿意，同時也已將您關於早餐保温的建議轉達至餐飲團隊進行優化。您的反饋對我們持續提升服務品質非常重要，期待下次能為您帶來更完美的入住體驗！智選假日賓客關懷團隊