ホテルからの返信: Dear guests hello, thank you very much for your support! As the high-end hotel brand of Huazhong, Orange Crystal follows the service concept of treating guests like relatives and friends, with good intentions and willingness, so that every guest can have the experience of being at home. The products and services we deliver are of reliable quality, cleanliness and safety is our business philosophy. We treat every guest as if they were family. Thank you again for your affirmation and recommendation, and sincerely look forward to meeting you again. Service Director: Fu Is Smiling尊敬的客官您好,非常感谢您的支持!桔子水晶作为华住旗下高端酒店品牌,直澄循着待客如亲友, 心怀善意,乐意的服务理念, 让每位宾客都有宾至如归的体验, 我们交付的产品和服务质量可靠,清洁和安全居首位是我们一直经营观念,把每一位客人当做家人般招待。再次感谢您对我们的肯定和推荐,衷心的期待与您的再次相遇。服务总监:付含笑
We are delighted that your hotel room have Ai services. The most impressive is my request for extra 2 bottle of mineral water was delivered by your robot in front of the hotel room that we stayed with prior notice at the ai robot in the room. A surprise is the Christmas gift at your reception counter
Location of the hotel is good, it is within 5 mins walk to the MTR station. The hotel is clean and modern.
翻訳
ホテルからの返信: Dear guest, thank you very much for your support! As a high-end hotel brand of Huazhu, Orange Crystal directly follows the hospitality concept of treating guests like relatives and friends, with goodwill and willing service, so that every guest has a home-like experience. The quality of the products and services we deliver are reliable, cleanliness and safety is the first. We have always regarded every guest as a home. Hospitality like a person. Thank you again for your affirmation and recommendation, and I sincerely look forward to meeting you again.
ゲスト
ビジネスルーム(キング)
宿泊: 2023年9月
出張・ビジネス
5件の口コミ
4.0/5
とても良い
投稿: 2023年11月28日
Room is tidy and modern looking. Location is central, although one needs to cross under the bridge a few times under busy traffic crossings to get to GuoMao side. But for this price to have a hotel within walking distance of GuoMao is a good deal.
Good place if you know where are you going and what are you looking for. For first time travelers in Beijing it's not convenient. The staff was competent and really polite. The hotel conditions are good.
ホテルからの返信: 先生晚上好,首先很感謝您的入住,針對您所提出的問題,我們會積極地改正。對於我店員工英文水平不高這一現象,我們會採取組織員工培訓等方法進行改善。其次,我們認為一次成功的交流應該是相互的,這不僅僅是單方面語言水平的高低,而是雙方互相理解、互相幫助。最後,我們非常抱歉這次沒有給您帶來優質的入住體驗,我們會積極改善並期待您的下次入住。 Good evening, Sir. First of all, thank you for your stay. In response to your questions, we will actively correct them. As for the phenomenon that the English level of our staff is not high, we will organize staff training and other methods to improve. Secondly, we believe that a successful communication should be mutual, which is not only about the level of unilateral language, but also about mutual understanding and mutual help. Finally, we are very sorry that we did not bring you a quality stay experience this time, and we will actively improve and look forward to your next stay.
ゲスト
キングルーム
宿泊: 2023年10月
出張・ビジネス
66件の口コミ
2.7/5
投稿: 2023年11月5日
Business trip with my colleagues from Thailand. Stayed here because it was within budget and near to our meeting venue.
Basic Chinese business hotel, don't expect too much . . nice design inside the room but windows could not close.
And since it was the beginning of winter, the air con was set to 24C warm! there is no cold air.
A bladeless fan was provided in the room but it was also set to 27C
Overall uncomfortable to sleep as room was always too warm for comfort.
翻訳
ホテルからの返信: Dear guest, thank you for choosing the Orange Crystal Beijing International Trade Center Hotel. The hotel is located in the Southern Airlines Building of the International Trade CBD Center. The hotel air conditioning is uniformly distributed by the property and is a central air conditioning system. Recently, there has been a continuous cooling, and Beijing will start a heating mode. The hotel is equipped with water-cooled fan equipment, which can be delivered to your room if needed. The hotel was newly renovated in September 2021 and is the latest 2.0 version of Orange Crystal. Equipped with a delivery robot and intelligent throughout the house, it is very convenient to control the electrical appliances in the house through a small degree of control. Looking forward to your next stay~尊敬的宾客您好: 感谢您选择桔子水晶北京国贸中心酒店,酒店地处国贸CBD中心南航大厦。酒店空调为物业统一调配,为中央空调。最近持续降温,北京市将启动供暖模式。 酒店有配备了水冷扇设备,如果需要可以配送至您的房间哦。酒店于21年9月全新装修,是桔子水晶的最新2.0版本。配备送物机器人,并且全屋智能,可以通过小度控制屋内电器十分便利。期待您的下次入住哦~
ゲスト
キングルーム
宿泊: 2024年2月
カップル・夫婦での旅行
15件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年3月19日
Really nice stay, friendly staff, and very relaxing rooms
翻訳
ホテルからの返信: 滿意只是起點,驚喜與感動是我們的追求,千里之行始於足下,非常高興遇見您~~
Pikot
デラックス ツインルーム
宿泊: 2023年11月
家族旅行
4件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年12月17日
very spacious room, clean, very comfortable, central location as well.
ホテルからの返信: Dear customer, thank you very much for your support!Thank you for your positive feedback and support. The Orange Crystal Beijing International Trade Center Hotel is located at No. 10 East Third Ring Middle Road, Chaoyang District, Beijing, near Metro Line 1. Whether you are on a business trip or a family trip, it is a good choice. If you have any needs during your stay, you can directly call the front desk. We are available 24 hours a day and look forward to your next stay~尊敬的客官您好,非常感谢您的支持!感谢您的好评支持。桔子水晶北京国贸中心酒店位于北京市朝阳区东三环中路10号,临近地铁1号线,不管您是商务出差,还是家庭旅游,都是不错的选择哦。您在住期间有任何需求可以直接致电前台,我们24小时为您服务,期待您的下次入住~~ ~