ゲフィノア ロターナ ベイルート

ゲフィノア ロターナ ベイルートの口コミ・レビュー・評判

ゲフィノア ロターナ ベイルート

Clemenceau Street, 113-5202 ベイルート, ベイルート県, レバノンホテル詳細を表示
ゲフィノア ロターナ ベイルート
ゲフィノア ロターナ ベイルートゲフィノア ロターナ ベイルートゲフィノア ロターナ ベイルート
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ゲフィノア ロターナ ベイルートの口コミ・レビュー・評判

4.3/5
とても良い
70件の口コミ
認証済み口コミ
ロケーション4.3
設備・アメニティ4.3
サービス4.3
清潔度4.3
絞り込み:
並べ替え:
全ての口コミ(70)
高評価(42)
画像・動画付き(6)
低評価(3)
Ali nayef
キングルーム
宿泊: 2024年10月
一人旅
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年11月20日
Good perfect I will repeat
翻訳
スト
キングルーム
宿泊: 2024年1月
家族旅行
2件の口コミ
4.0/5
とても良い
投稿: 2024年3月2日
Good hotel
翻訳
Ahmed Mahfouz
キングルーム
宿泊: 2022年9月
一人旅
2件の口コミ
5.0/5
とても素晴らしい
投稿: 2022年10月15日
Very nice very friendly . And professional
翻訳
Elaf
キングルーム
宿泊: 2023年3月
その他
32件の口コミ
1.0/5
投稿: 2023年4月6日
زباله حراميه انسرق مني من قلب الخزنه
翻訳
Adnan Kazarah
キングルーム
宿泊: 2024年4月
家族旅行
3件の口コミ
4.2/5
とても良い
投稿: 2024年5月8日
الخدمة جيدة والطاقم لطيفين
翻訳
スト
オーシャンビュールーム(キング)
宿泊: 2023年9月
一人旅
3件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年10月8日
Всё хорошо, спасибо!!!
翻訳
Yifulanle
オーシャンビュールーム(キング)
宿泊: 2022年5月
出張・ビジネス
10件の口コミ
4.0/5
とても良い
投稿: 2022年7月4日
離海邊較近,服務較好,但是房間設施相對老舊一些
翻訳
Zeinab D
宿泊: 2025年1月
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 2025年2月27日
excellent hotel with roof pool amazing services.... perfect location the is close to everything. clean rooms with good housekeeping service...this was not my first time at this hotel, but this trip was more impressed with the service and felt like they deserve a review and the truth to be said!!
翻訳
ホテルからの返信: Dear Ms. Zeina, Thank you for your kind words! We’re delighted you enjoyed our rooftop pool, excellent service, and prime location. Your kind words about our housekeeping and service mean a lot to us. We truly appreciate your loyalty and thoughtful feedback. Looking forward to welcoming you back! Best regards, Samer AbouAleiwi General Manager
THOMASFROMDAMASCUS
宿泊: 2024年4月
一人旅
5.0/5
とても素晴らしい
投稿: 2024年5月28日
The Gefinor Rotana Hotel is located in a beautiful district of Beirut and is also close to the most important areas of the capital. I personally call the Gefinor Rotana Hotel my Middle East‘s: “Home-Away-from-Home”. There are many, many reasons for this positive accolade. Such as: On each stay the warm greeting of each hotel employee is always given to me. From the hotels doorman to the full Front Desk Reception Team, there is always a warm and kind greeting. On each stay the management team tries to provide me with a room upgrade to a Sea View Suite. And each time I use the Olive Garden Restaurant of the Moodz Lounge I hear from the staff: “Welcome back Mr. Webber”. The rooms at the Gefinor Rotana are large and clean. And no matter what meal you enjoy at the hotel each is simply fantastic and flavorsome. They have just started to have an automatic: “Turn Down Service”. I the past you needed to call housekeeping. Just another positive point in maintaining their five star service to exceed ones expectations. Also, the Gefinor Rotana is, in my humble opinion, The Best Five Star Hotel in all of Beirut. So, trust me, if you want to enjoy the best five-star hotel in Beirut, you must book a room at the Gefinor Rotana in the Hamarah District of Beirut, trust me you will not be sorry.
翻訳
ホテルからの返信: Dear Mr. Webber, Thank you for your kind words. We’re delighted to be your “Home Away from Home” in Beirut and that you enjoy our warm service, room upgrades, and dining experiences. We appreciate your feedback on our new Turn Down Service and are thrilled you consider us the best five-star hotel in Beirut. We look forward to welcoming you back soon. Best regards, Samer AbouAleiwi General manager
emmabD3563AX
宿泊: 2024年9月
出張・ビジネス
5.0/5
とても素晴らしい
投稿: 2024年10月5日
This hotel is exceptional. The pool and the stunning views of the Mediterranean alone make it worth the stay. A short walk from the beautiful Corniche and so many local shops, cafés and restaurants situate it in the perfect location to explore Beirut. The friendly team is warm and welcoming and always go the extra mile. If you're lucky enough to have a sea view, you will never stop looking out at the horizon. Highly recommended.
翻訳
ホテルからの返信: Dear Ms. Emma, Thank you for your kind words! We’re delighted you enjoyed our stunning Mediterranean views and convenient location near the Corniche. We are also glad that our team's care and service made a positive impact on your stay. We appreciate your feedback and look forward to welcoming you back soon. Best regards, Samer AbouAleiwi General Manager
AngelaZaher
宿泊: 2024年6月
家族旅行
4.0/5
とても良い
投稿: 2024年7月31日
The biggest draw of this hotel apart from its location, is its customer care. Everyone from the manager at the top to the cleaning staff around the pool was helpful, efficient and kind. Any issues were quickly dealt with. Plus at the buffet breakfast, you'll find the best freshly made saj manakeesh- a promising and uplifting start to each of your days.
翻訳
ホテルからの返信: Dear Ms. Angela, Thank you for your kind words. We're thrilled to hear that you appreciated our customer care and found the staff from top to bottom helpful and efficient. We’re also glad you enjoyed the freshly made saj manakeesh at breakfast. Your feedback is greatly appreciated, and we look forward to welcoming you back. Best reagrds, Samer AbouAleiwi General manager
Wander02308602022
宿泊: 2024年4月
家族旅行
5.0/5
とても素晴らしい
投稿: 2024年5月18日
Great experience, thank you Manager Ali and Kareem for the wonderful experience, the check in was easy and we got upgraded for free to a suite, the manager was really nice. The breakfast is nice but I ordered room service, not buffet, and the overall experience was great.
翻訳
ホテルからの返信: Dear valued guest, Thank you for your feedback. We’re delighted to hear you had a great experience and enjoyed the suite upgrade. We’ll pass on your thanks to Manager Ali and Kareem. We’re glad you liked the breakfast and overall service. We look forward to welcoming you back. Best regards, Samer AbouAleiwi General manager
Basanez
宿泊: 2024年3月
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 2024年4月27日
Affordable property offering very comfortable and modern rooms. Professional and friendly service. This was our first booking with the chain Rotana and we were very pleased. Property is very centric with plenty of dining/bars/shopping in the area. A special thanks to Jana and Karim for making our stay amazing.
翻訳
ホテルからの返信: Dear Mrs. Basanez, We're thrilled you enjoyed your stay at our affordable property, finding our rooms comfortable and modern. Thank you for praising our friendly service, especially as your first experience with Rotana. Special thanks to Jana and Karim for their exceptional service. We look forward to welcoming you again soon! Best regards, Samer AbouAleiwi General manager
スト
宿泊: 2023年6月
その他
4.0/5
とても良い
投稿: 2023年7月29日
This hotel offers everything a traveler needs: Great location, big and comfortable rooms and very helpful staff. You can go on foot to Hamra, Cornice and Zaituna bay. The downtown area is close also. The room was big and comfortable. My room was on the 7th floor, thus I had good view. It is not a modern hotel but I enjoyed the atmosphere of it. The staff was kind and always happy to help. The only thing that needs improvement is the breakfast. It is not bad but not at the the level of a 5 star hotel.
翻訳
ホテルからの返信: Dear Mr. Jim, Thank you for choosing Gefinor Rotana Hotel Beirut for your recent stay, and for sharing your feedback with us. We are thrilled to learn that you found our hotel to be a perfect choice for travelers, with its great location, spacious and comfortable rooms, and helpful staff. We take pride in offering a convenient location that allows our guests to explore popular attractions like Hamra, Cornice, Zaituna bay, and the downtown area within walking distance. We're delighted that you enjoyed the view from your room on the 7th floor and appreciated the unique atmosphere of our hotel. Your kind words about our staff's kindness and helpfulness are truly appreciated. We strive to provide exceptional service, and it's rewarding to know that our team's efforts made your stay even more enjoyable. Regarding your feedback on the breakfast, we apologize for not meeting your expectations fully. We value your input, and we will definitely take your comments into consideration to improve our breakfast offerings and ensure they meet the standards you would expect from a 5-star hotel. Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back to Gefinor Rotana Hotel Beirut in the future for an even more delightful stay. Warm regards, Samer AbouAleiwi
THOMASFROMDAMASCUS
宿泊: 2023年12月
家族旅行
5.0/5
とても素晴らしい
投稿: 2024年1月11日
The Best Five Star Hotel in Beirut is still, in my candid opinion, the: Rotana Gefinor. The Rotana Gefinor is in the Hamah District of Beirut and is very close to many of the “happening night spots” of Beirut. Firstly, I had booked an Airport Pickup directly from the hotel, and as we were leaving the Departure area of Beirut International Airport, we found the hotel’s driver with our name on a sign board. We were quickly whisked away from the airport to Rotana Gefinor hotel. Upon driving up to the entrance of the Gefinor hotel the hotel’s Bell Staff were waiting for our arrival. Our suitcases were taken from the van and placed in the reception area. At the Check in Reception Area Mr. Ali welcomed my wife and I with a warm greeting and asked how was our fight? He informed us that our upgraded suite was ready and prepared for our arrival. We were upgraded into Suite number #1501 which has a great view of both downtown Beirut and of course the beautiful Mediterranean Sea. Waiting for us in our suite was a nice plate of fresh cut fruits and a very nice bottle of St. Thomas, 2018 Reserve Red Wine complements of the Food & Beverage Manager. My wife and I decided instead of eating at the hotel’s Olive Garden restaurant on the ground floor or going out of the hotel for dinner that we would simply order a light dinner in our suite from the hotel’s Room Service. The room service was very fast and the soup and Pizza Margaritta with fresh mushrooms were both very tasty. The complementary Red Wine went very well with our dinner. The Rotana Gefinor allowed us to have a very relaxed dinner in our room and my wife and I both slept quite early. All the Rotana rooms/suites are very comfortable and have everything one needs for an enjoyable stay. In the morning my wife and I enjoyed a very delicious breakfast buffet served in the Olive Garden restaurant. The Chef’s homemade Omelets were very tasty and prepared perfectly. Later that morning we had a very professional check-out, and they took our car from the underground car park to the departure area. To our surprise the car had been washed and was very clean. What makes me say that the Rotana Gefinor is the top Five Star Hotel in Beirut is simply because of first the top service rendered to us ; all rooms/suites are extremely well decorated and are very relaxing for all guests, the Rotana Gefinor location is very convenient district for shopping or simply walking in the Hamara District, and finally on each of my stays the staff greats us warmly and always remembers our names. So, I firmly feel that the Rotana Gefinor is: “My Home Away from Home in Beirut”. I guarantee that you will feel the same after a few stays at the Rotana Gefinor, trust me on this point.
翻訳
ホテルからの返信: Dear Mr. Thomas, Thank you for considering Rotana Gefinor Hotel Beirut your "Home Away from Home." We're glad you enjoyed the upgraded suite, the views, and the room service. Looking forward to welcoming you back for another wonderful stay. Best regards, Samer AbouAleiwi General Manager