I checked in late last Sunday and was suffering a fibroid attack. I was sweating, shaking, severely cramping in my back and legs causing me to have trouble walking, and was clotting bad. I asked to make the check in process Quick add to be by the main elevator so that I could go to the bathroom and take care of my situation. Ivanna, the woman at the desk, told me that would be no problem. Instead of being in a room by the main elevator what she promised me, I was in the room at the back of the hotel. When I told Ivanna that I was struggling to get to my room, was in pain, and that I was going to have an accident, she told me that if I peed on myself that would be a me problem and that she put me my AN elevator, just not the main one. She then tried to lie to her GM and downplay the severity of what happened. I never met someone as callous, insensitive, and rude in all of my years of suffering from this chronic illness. I’ll never go back; there is no amount of sensitivity training that would make her fit to work in the service industry.
自動翻訳