エラ エクセレンス リゾート ベレク - オール インクルーシブ(Ela Excellence Resort Belek)

Great and beautiful resort. Food is fresh and tasty. Water temperature in pools is accurate. The bartender service is professional! Thank you Nazli and Nasrin for your assistance. You made our vacation beautiful! You are best assistants ever! We will come back for sure.

Beautiful hotel, very well maintained and gorgeous grounds and friendly staff. The kids club was amazing probably one of the best in Turkey. I chose this hotel specifically as both my children have food allergies we were given allergy cards however we did not use them the food was labeled and I just used my due diligence. The food was good no complaints. The room was lovely. Negatives There were not enough snack bars around all eating options were sit down. There is fruit and a patisserie however only the fruit was suitable due to my kids food allergies. There was no fruit ice lollies at the pool bar freezer, we could only request vegan I've cream at two restaurants. Which was difficult when my kids wanted ice lollies by the pool. There were no family activities throughout the day, as my daughter did not want to visit the kids club alone. We did visit the kids club with them which was great.

My husband and I visited the Ela Excellence resort with our 3 young boys aged 5 and 1year old twins. When we first arrived we were greeted and taken to our room. We had paid an upgrade for a sea view. Unfortunately, the room was very far away from the main building, restaurants etc. and was on the ground floor so the view was poor. It was a nice sized room but was close to the evening entertainment which is incredibly loud (probably too loud). We had only 1 z bed and a sofa bed for our 3 children. We spent the first night with our twins in bed with us. We had arrived late but were pleasently surprised by the fare on offer in the 24/7 al a carte restaurant. We ordered lamb chops, steak, burgers, soup, pizza etc. We were all very satisfied with the food in this restaurant. The following day the hotel changed our room and it was on 4th floor with better views (although the glass on the balcony was precariously wobbly, which frightened me due to having young children with us). The kids club is out of this world. They have thought of everything. Soft play, lego, toddler rooms, interactive boards, cinema screens, arts and crafts, fire engine, outdoor playground, doctors surgery, dentist, and also an arcade with VR, playstations, basketball. They even have a kids only restaurant that serves lunch and snacks for the children throughout the day. On our 4th night unfortunately my youngest son became very poorly with a high temperature and we called a Dr to the room. They diagnosed an ear infection and prescribed antibiotics and antihistamines all with a hefty price tag. A few days later he developed a blistering rash and when we got home the GP diagnosed Hand Foot and Mouth (no ear infection and more importantly no antibiotics required). We are convinced he caught it in the kids club. The other 2 children also caught the same virus a few days later. The entertainment is ok. On one night we seen a circus at the auditorium that was great. But the live music is far too loud and the children could not stand the level of noise so we couldn't join this most nights. The kids pool is great and our 5 year old loved the slides. Unfortunately the water is freezing cold in the water spray sections and everyone huddles into the 1 x heated pool. Same goes for the larger pools, they are freezing cold except 1 pool that is always overcrowded because of this. The indoor pool in the spa is also heated. The beach is ok. With sunbeds available and waiters to bring drinks. There is a bar on the pier. There is so much food to choose from at Ela Excellence. The buffet is amazing (and we are not buffet people). Always so much choice. Breakfast options are vast, fresh smoothies, fruit, yoghurts, nuts, seeds, eggs, omelette station, pancakes, waffles, croissants and pastries, various breads to choose from, cereals, baby jars. The lunch and evening buffet are great too with fresh salads, fruits and vegetables. Vegan options, meat galore, steaks and lamb chops, pizza,

We loved our stay at Ela Excellence last week. The hotel is very opulent, clean and perfectly situated. Over the course of our week here, we enjoyed mostly beautiful weather and took advantage of their outdoor and indoor swimming pools. Additionally, we also enjoyed taking our son to the kids zone to play a little each day, and enjoying coffee and cake in the sunshine from the patisserie. My wife and I spent some time in the luxurious spa which was very relaxing. The trea**ents we paid for were excellent. My wife enjoyed her CrossFit sessions with Baris and her aerial yoga class. Both of the gyms were well equipped. Our room was generous in size, comfortable and cleaned daily to a very high standard. The view from the balcony overlooked the forest and the mountains. The selection of restaurants was superb. We dined in the buffet restaurant and also at La Sante al-a-carte restaurant. In each instance the choice and quality was perfect for us. What makes this hotel very special is the kindness of the staff. They really made us feel so welcome and took great care of us. The WhatsApp assistants kept us updated with all the activities for the week, and were always ready to answer any questions we had. A sincere thanks to all the staff at Ela Excellence who made our holiday feel very special.

The Hotel is really nice and clean. The food is lovely and there is a lot of entertainment on all day and night. The entertainment team are fabulous, so friendly and welcoming. The shows at night are really good and we met Aleyna who’s really friendly😊

This hotel was very crowded in the first two days of ramadan. The service was poor on those days but after ramadan holiday the hotel service was good. The service of the hotel was not able to handle whole rooms inthe hotel. The room service was good.

We loved our time at Ela Excellence, all staff are very friendly and helpful, our room was very spacious and always very clean, the whole resort was always kept very clean in general, the food was excellent with everything you can think of! Our kids loved everland the kids club, the staff there are so good with the kids and super friendly also offer lots of activities for them. We will definitely come back!

Very nice hotel, last year we have been in Calista and I would say Ela Excellence is bit better for kids. What I would recommend to improve is the staff knowledge as they very often did not understand what the request was (for example you ask for body lotion and they bring you shampoo and shower gel… 😀) perhaps a language barrier. Other than that everything was amazing, food water slides, entertainment. Would definitely return again.

Working as a tour guide I’ve visited quite a lot hotels around the world. But with my 3y.o. son, this was the best place ever! Entertainment team was amazing, every day we enjoyed many activities for adults and kids as well. Especially aerial yoga with Esra was amazing👌🏻 I practiced every day 🧘🏼‍♀️my son was having fun in Legoroom everyday of our stay. Food was excellent - huge offer even for 5* hotel resort.