ベナルマ ホテル コスタ デル ソル(Hotel Benalma Costa del Sol)

入住全程非常不愉快，交涉1個小時才拿到房間，前台服務人員全程黑臉，言語沒禮貌。 酒店就在路邊，很大，不開i車很難到達，停車場好幾層樓都是空的，收費，很多人都沒有使用，車子停酒店周圍免費車位。 酒店很大，3棟樓，衹有一個mini游泳池🙄19點就關閉了。

非常好。就是隔音有點差。

Nice and quiet area, the hotel looks good, cleanliness could be improved, the food was not always fresh, some of it was made of leftovers and it was noticeable, the coktails for all inclusive were not great and the wifi never worked in my room, it was connecting but the internet was not available.. Things can be improved, however it's a nice place to stay.

This is our second visit. The staff are excellent and the room was very comfortable with everything we needed. The staff responded quickly to any request we made. We opted for half board and the food was very good with plenty of variety to choose from. The main swimming pool was closed at this time so we tended to stay around the bar area by the smaller pool. Both the sea and the swimming pool were very cold but it was still possible to have a quick dip.

The property is absolutely astonishing. Being right on the water with the mountains behind us was a dream come true. The staff provided top notch customer service and I never encountered anyone who was unwilling to help or offer tourist tips! The food in the all-inclusive buffet was way above expectations and we very much appreciated that the menu rotated daily. We had a small issue with the air conditioning after checking in, and it was resolved the same morning. The hotel and surrounding area is so clean it’s shocking. The only disappointing aspects we faced was that the fitness/sauna rooms were closed on our last day; we only had one dining option even though we paid for all-inclusive and expected both restaurants to be open; the hot tubs on the rooftop were colder than the pools; and the big pool was closed one day which severely limited space to lay out as chairs on the beach had to be purchased. All in all, we will definitely come back, hopefully when everything is fully functioning! Thank you to the staff and everyone who played a part in making this trip unforgettable!

Hotel was in a lovely quiet location. All rooms overlooked the sea and had beautiful sunsets. Breakfast was amazing - so much choice and everything was piping hot. Lovely rooftop Bali beds and cool tubs as opposed to hot tubs! Pools were freezing too!

Staff friendly, Location fine. No al a carte menu available. Plenty of choice for breakfast. all together a nice place for a holiday break

Can’t rate this hotel high enough, we went as a group of 12 family and friends and from start to finish the hotel exceeded every thing from sorting 1 of our group that needed gluten free to the room for 1 room for a 92 gentleman who needed a walk in shower and near to the lifts This was all sorted before we arrived, once we arrived at downtown Nero time we always had a group table for 12 and the food was always excellent The staff can’t do enough for you in the hotel from the bar staff at the pool to the service in the restaurants to the staff at the nex rooftop cocktail bar We all will be going back even though you are a fair way from benamadena you have everything you need at the hotel as we were on the all inclusive deal

A group of 7 guys staying for 3 nights Sep 2023. Having read mixed reviews I went with an open mind. This is a great hotel, we were placed on the top floor in rooms next to each other, the views were fantastic, a bottle of bubbles to welcome us, and the room was modern, spacious, clean. The beds and pillows were really comfy. The beach and pool areas were great. And the service at the beach bar was fun and friendly with a great selection of beers, wine, spirits and cocktails and snacks included in our All Inclusive package. The other bars at the hotel were also nice areas to hang out. The buffet restaurant provided a great breakfast range, including made to order omelettes. The only downside was the coffee! We only ate once at the hotel buffet in the evenings, as we wanted to get out and about and enjoy local restaurants too, the buffet was fine. Big thanks to all the staff across the whole hotel from reception, cleaning team, catering and bar.